Lead Data Platform & Technical Office
Tecdata Engineering3d ago
Lead the definition and implementation of a Data Technical Office focused on governance and industrialization.
€60kRemote from SpainBlue Card threshold
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87,000+ live jobsIT Support Technician Level 2 - VIP User Support
Hybrid in Madrid·Added 4 months ago
This job was published 4 months ago
Still open when we checked on 26 Sept
Tecdata Engineering
1401 open roles
Overview
Job details
Hybrid
Office and home days — the ad has the split.
Requirements
Have the right to work in Spain
Tecdata Engineering doesn't mention sponsorship in the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
Have 2+ years of experience
Junior-level role.
Skills
This job was automatically translated to English.
Requirements
What we're looking for
Minimum of 2 years of experience in corporate IT support and Level 2 support.
Advanced knowledge of Windows 10/11 and Microsoft 365 Suite.
Knowledge of Mac operating systems.
Basic Active Directory administration.
Mobile device management (iOS and Android).
Experience with ITSM tools (Jira Service Management).
Basic knowledge of TCP/IP, DNS, DHCP, VPN, and WiFi networks.
Experience in videoconference room support (Teams).
Knowledge of Unified Endpoint Management (UEM) platforms, preferably ManageEngine Endpoint Central
The role
IT Support Technician Level 2 with experience in VIP user support
What you'll do
Diagnosis and resolution of technical incidents escalated from Level 1.
Administration and support of Windows and macOS operating systems.
Management of incidents related to hardware, software, corporate applications, and mobile devices.
Installation, configuration, and maintenance of computer equipment.
Management of corporate collaboration tools.
Resolution of incidents related to connectivity, printing, and remote access.
On-site and remote support for executives, the executive committee, and high-criticality users.
Technological preparation and support for meetings, corporate events, and videoconferences.
Proactive management of devices and services assigned to VIP users.
Urgent resolution of incidents, minimizing the impact on the user's activity.
How you'll work
On-site in Madrid with 1 day of remote work per week
1 or 2 On-call shifts per month 24x7
About Tecdata Engineering
Tecdata Engineering (TECDATA ENGINEERING) is a technology consulting and services provider specialized in global technology projects, with a portfolio covering custom software development, legacy modernization, managed services, cloud infrastructure, Salesforce, cybersecurity (including SOC, pentesting and NIS2 compliance), and data & AI services, alongside IT talent services such as headhunting and staff augmentation. The company reports being founded in 2012 with around 500 employees ("Compañeros 500") and 5M in billing, and forms part of a broader technology consulting group with more than 550 consultants across 5 countries. It states it is present in major economic sectors including banking, telecommunications, and insurance.
In Spain, Tecdata Engineering hires across multiple locations including Madrid, Barcelona, and Bilbao, with a significant share of openings marked "Completamente remoto" (fully remote) or hybrid. Its careers portal organizes vacancies into departments such as Desarrollo y QA, Ciberseguridad, Cloud, DevOps, Sistemas y Producción, Gestión de Proyectos, Comercial, and RRHH, and current openings range from COBOL and mainframe-adjacent banking roles to data engineering, Salesforce, SAP, cybersecurity, and air traffic management QA. For international professionals considering a move to Spain, the volume of remote-eligible roles across the country is notable, though the company's careers and website content is published in Spanish.
- Industry
- IT Services
- Founded
- 2012
- Employees
- 500
- Website
- tecdata.es
Good to know if you are moving
- Many openings are advertised as fully remote within Spain, e.g. "Senior Data Scientist – GCP Madrid · Completamente remoto" and "ML ENGINEER Madrid · Completamente remoto".
- Hiring activity in Spain includes Madrid, Barcelona, and Bilbao, with hybrid and on-site arrangements depending on the role.
- The company reports around 500 employees ("Compañeros 500") and was founded in 2012.
- It is part of a technology consulting group with more than 550 consultants operating in 5 countries.
- Its client sectors include banking, telecommunications, and insurance, so many roles involve regulated, enterprise-grade environments.
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