Lead Data Platform & Technical Office
Lead the definition and implementation of a Data Technical Office focused on governance and industrialization.
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86,000+ live jobsHybrid in Madrid·Added 5 months ago
This job was published 5 months ago
Still open when we checked on 26 Sept
1380 open roles
This job was automatically translated to English.
Requirements:
Experience in IT support / application support / operations
Basic knowledge of SQL
Handling of ticketing tools
Experience working with SLAs and incident management
Ability to work in 24x7 environments
Valuable:
Experience in telecommunications environments
Knowledge of ITIL
Experience in production and operational support
We are looking for profiles oriented towards IT environments and 24x7 operations
Main duties:
Management and resolution of application incidents
Advanced N1 technical support
Ticket management and monitoring
Execution of production steps
Support for billing cycles
Escalation and coordination with N2/N3 teams
Documentation of incidents and procedures
Operational support in critical environments
Work mode:
Project located in Madrid
24x7 service with rotating shifts
Hybrid modality with possible occasional on-site presence depending on operational needs
Schedules:
06:00h to 14:00h
14:00h to 22:00h
22:00h to 06:00h
Duration:
Stable long-term project
Tecdata Engineering (TECDATA ENGINEERING) is a technology consulting and services provider specialized in global technology projects, with a portfolio covering custom software development, legacy modernization, managed services, cloud infrastructure, Salesforce, cybersecurity (including SOC, pentesting and NIS2 compliance), and data & AI services, alongside IT talent services such as headhunting and staff augmentation. The company reports being founded in 2012 with around 500 employees ("Compañeros 500") and 5M in billing, and forms part of a broader technology consulting group with more than 550 consultants across 5 countries. It states it is present in major economic sectors including banking, telecommunications, and insurance.
In Spain, Tecdata Engineering hires across multiple locations including Madrid, Barcelona, and Bilbao, with a significant share of openings marked "Completamente remoto" (fully remote) or hybrid. Its careers portal organizes vacancies into departments such as Desarrollo y QA, Ciberseguridad, Cloud, DevOps, Sistemas y Producción, Gestión de Proyectos, Comercial, and RRHH, and current openings range from COBOL and mainframe-adjacent banking roles to data engineering, Salesforce, SAP, cybersecurity, and air traffic management QA. For international professionals considering a move to Spain, the volume of remote-eligible roles across the country is notable, though the company's careers and website content is published in Spanish.
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