Ops Lead

This job was published 3 months ago

Ops Lead

TSMG
TSMG
Madrid, SpainCompetitiveOn-siteAdded 3 months agoMidFixed Term🇬🇧English: Required

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About the role

Role Summary

The Operations Manager is responsible for overseeing end-to-end fleet maintenance operations across multiple locations. This role focuses on ensuring high service quality, operational efficiency, and strong team performance in a fast-paced, multi-site environment. You will lead daily operations, manage technical teams, and drive continuous improvement initiatives to support scaling operations.

What you'll do

  • Lead and oversee daily fleet maintenance operations, ensuring vehicles are serviced, maintained, and ready for use
  • Monitor operational performance, track KPIs, and ensure service levels are consistently met or exceeded
  • Identify process gaps and implement continuous improvement initiatives to optimize efficiency and reduce downtime
  • Recruit, onboard, train, and manage technicians and operational staff across locations
  • Provide leadership, coaching, and performance management to ensure high team productivity and engagement
  • Act as the primary point of contact for internal and external stakeholders, ensuring clear communication and alignment
  • Oversee scheduling and resource allocation to support 24/7 operations where required
  • Ensure compliance with local labor laws, health & safety standards, and relevant automotive regulations
  • Manage operational budgets, control costs, and support financial planning activities
  • Support expansion into new locations by establishing processes, teams, and operational readiness

How you'll work

full-time

fixed-term

on-site

About the company & team

Autonomous Vehicles Testing

Apply at TSMG