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Operations Team Leader - Night

On-site in Barcelona·Part-time·Added today

UPS

5 open roles

Overview

Job details

  • Part-time hours

    Per the ad.

Requirements

  • Have the right to work in Spain

    UPS doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Barcelona

    No relocation package mentioned.

  • Higher vocational training (FP Grado Superior)

    “Higher Vocational Training or a University Degree (completed or in progress) is essential.” — per the ad.

Pay & benefits

What you'll get

  • Competitive salary + health insurance

  • Ongoing training

  • Varied work with opportunities for growth.

Requirements

What we're looking for

  • Higher Vocational Training or a University Degree (completed or in progress) is essential.

  • Advanced knowledge of the English language is essential.

  • Curiosity, eager to learn new areas of the business and develop service knowledge.

  • Strong leadership qualities and quick decision-making.

  • Strong communication skills.

  • A decisive leader capable of handling unexpected situations.

  • You are flexible and analytical; you enjoy solving problems and making decisions.

  • Knowledge of MS Office systems: Excel, Outlook - User level.

  • Flexibility is important within our organization, including for this position. Hours: 3:00 - 9:00.

The role

Are you a good decision-maker? Are you good at managing people? Do you have concerns? Do you enjoy challenges and working in a dynamic and stimulating work environment, with new challenges to solve every day? Then this job is for you!

We're looking for a new Team Leader to fill a vacant position in Barcelona. This isn't a job for just anyone; we're looking for someone special... we're looking for YOU!

What you'll do

  • Management of the staff under your supervision. Coaching and training the team.

  • Identification and development of potential talents for the company.

  • Focus on excellence in customer service.

  • Daily monitoring of key performance indicators (KPIs) and continuous improvement initiatives.

  • Meetings with service providers (OSPs) when necessary to ensure proper customer service monitoring.

  • Coordination of project management projects. Communication with other departments for project execution (BaSE, IE, etc.).

  • Coordination of center and service audits. Follow-up on issues found.

  • Resource planning, holiday planning, peak hours, aircraft adjustments and execution.

  • Support with operational functions when necessary.

About UPS

UPS (United Parcel Service) is one of the world's largest package delivery and supply chain management companies, operating in more than 220 countries and territories. With a global workforce of over 500,000 employees, UPS provides logistics, freight forwarding, and customs brokerage services, serving businesses and consumers worldwide. The company is headquartered in Atlanta, Georgia, USA, and has a significant presence in Europe, including Spain.

In Spain, UPS operates through its offices in Madrid and Barcelona, offering a range of logistics and transportation services. The company is known for its strong operational culture, focus on efficiency, and commitment to employee development. For international professionals, UPS Spain provides opportunities in operations management, customs brokerage, and team leadership, with a global corporate structure that supports career mobility across borders.

Industry
Logistics
Founded
1907
Employees
500,000+
Headquarters
Atlanta, USA
In Spain
Madrid
Website
ups.com

Good to know if you are moving

  • UPS is a global company with a strong presence in Spain, offering opportunities for international career growth.
  • The company provides comprehensive training and development programs for employees, including leadership tracks.
  • UPS operates in over 220 countries, making it a stable and well-established employer for expatriates.
  • Working at UPS in Spain may involve interacting with a diverse, multicultural team, given the company's global footprint.
  • UPS offers competitive benefits and a strong focus on employee safety and well-being.

In their own words

About the company & team

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Founded in 1907 as a courier company in the United States, UPS has grown into a global company with one of the world's most recognized and admired brands. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories around the world.

Employee Type

Permanent

Additional information

At UPS, equal opportunity, fair treatment, and an inclusive work environment are of utmost importance. We are committed to a policy of fair treatment of people, selection, training, promotion, and compensation based on merit, experience, and other job-related criteria. We do not discriminate against any applicant on the basis of age, race, religion, sex, disability, sexual orientation, or gender identity.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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