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Back Office Administrator

On-site in Madrid·Full-time·Added 8 days ago

Verisure

177 open roles

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Overview

Job details

Internship contract
Full-time hours.

Requirements

Have the right to work in Spain
Verisure doesn't mention sponsorship in the ad.
Work on-site in Madrid
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

-40-hour work week (the shift includes weekends and three weekdays)

-Paid initial training.

-Social Security registration from day one.

- Fixed salary + variable.

-Professional development within a Top Employer company.

If a different schedule suits you, you value stability, and you are motivated to be part of a team with a good atmosphere and real possibilities for development, this opportunity is for you.

Requirements

What we're looking for

-Previous experience in administrative, Back Office, or document management positions.

-Good command of IT tools (Excel, Outlook, and management applications).

-Attention to detail and analytical capacity.

-Agility to work with large volumes of information.

-Ability to follow established procedures and protocols.

-Availability to work on weekends.

The role

Do you like working with data, processes, and administrative tasks?

At Verisure, we are looking to hire a Back Office Administrator to support the operations of our Contact Center.

This position is oriented towards methodical, organized people accustomed to working by reviewing information and managing administrative incidents. This is not a sales position.

What you'll do

-Manage information, files, and records in CRM.

-Review and update data with special attention to detail.

-Resolution of incidents.

-Follow-up and control of internal processes.

-Coordination with different departments to guarantee the correct management of requests.

-Compliance with quality standards and management times.

Hiring process

3 steps2 interviews

Aplicación
Preselección
Verisure contacts you to check your fit with the role.
Queremos conocerte
Interviews where the project, its challenges and the workplace are presented and you are assessed technically and personally; in person or online.
Oferta
Incorporación
Welcome programme with information and training on the company, teams and objectives.

Verisure looks for potential and fit with the company's values as much as technical skills.
Interviews can be in person or online.

About Verisure

Verisure is a leading European provider of professionally monitored security systems for homes and small businesses. Operating across more than 17 countries, the company designs, installs, and monitors alarm systems, offering 24/7 response services. With a strong focus on innovation, Verisure integrates smart home technology and AI-driven analytics into its security solutions, serving millions of customers worldwide.

In Spain, Verisure has a significant presence with offices and operations across numerous cities, including Madrid, Barcelona, Valencia, and Seville. The company is known for its dynamic sales culture and offers a wide range of roles, from commercial agents to technical and analytical positions. For international professionals, Verisure provides opportunities in a fast-paced environment with clear career progression, though most roles require Spanish language proficiency.

Industry: Home Security
Founded: 1988
Employees: 10,000–15,000
Headquarters: Luxembourg City, Luxembourg
In Spain: Madrid, Barcelona, Valencia and 48 more
Website: verisure.es

Good to know if you are moving

Verisure has a strong presence in Spain with offices in multiple cities, including Madrid, Barcelona, and Valencia.
The company offers a wide range of roles, from commercial and technical positions to data analytics and software development.
Most customer-facing roles require Spanish language proficiency, but technical and analytical roles may be more accessible for international candidates.
Verisure provides clear career progression plans, especially for commercial roles, with opportunities for advancement.
The company is part of a large international group, offering potential for cross-border mobility within Europe.