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WATI.io is a customer engagement platform that enables businesses to communicate with their customers through WhatsApp, Instagram, and other messaging channels.
- Locations
- Spain only
- Posted this week
- 1 of 2
- Work style
- All remote
- Level
- Mid-Level for 2 of 2
Customer Success Manager - Iberia
About the company
WATI.io is a customer engagement platform that enables businesses to communicate with their customers through WhatsApp, Instagram, and other messaging channels. The company provides a unified inbox, automated messaging workflows, and team collaboration tools designed to streamline customer support and marketing efforts. WATI.io serves a global clientele of over 8,000 businesses, ranging from small startups to larger enterprises, and is recognized as a leading player in the WhatsApp Business API space.
WATI.io has established a presence in Spain with a dedicated Customer Success Manager for the Iberia region (Portugal & Spain), reflecting its commitment to serving the Spanish-speaking market. The company's remote-first culture and international team make it an attractive option for professionals looking to join a fast-growing SaaS company with a global footprint. For international hires, WATI offers the opportunity to work in a dynamic, cross-cultural environment, with a focus on customer success and product adoption.
For International Professionals
- Remote-first company: WATI.io operates with a fully distributed team, so international professionals can work from anywhere, including Spain.
- The company serves over 10,000 businesses globally, offering a strong product-market fit and growth potential.
- WATI's platform is built on the WhatsApp Business API, a high-demand skill in the customer engagement space.
- The Iberia Customer Success Manager role is a direct customer-facing position, ideal for professionals with strong communication skills and SaaS experience.
- WATI provides a modern tech stack (React, Node.js) and a collaborative, fast-paced environment.
Company History
WATI.io was founded in 2020 by a team of entrepreneurs in Hong Kong with the vision of simplifying customer communication for businesses. The company quickly gained traction in the WhatsApp Business API ecosystem, expanding its platform to support multiple messaging channels and growing to serve thousands of customers worldwide.