Lead Solutions Manager

At Inditex, we are evolving our way of building technology.

In a global company like Inditex, technology is key to making the business work every day: in stores, ecommerce, logistics, transport, distribution, people, or finance.

That is why we are changing how we work: small and autonomous teams, reducing intermediation and giving more space to technical responsibility, judgment, and team autonomy.

We believe that the best products arise when engineering understands the full context in which it operates: the people who use them, the business processes, the data, and the technology that connects them.

Responsible for ensuring the successful adoption, optimization, and parameterization of logistics technological solutions in Zara's distribution and preparation centers across the Zaragoza area centers.

You will act as a strategic partner for the centers' operational teams, ensuring that implemented solutions adapt to their specific needs and maximize efficiency. You will lead a team of Solutions Managers and local analysts, providing guidance and support to resolve problems and continuously improve processes.

Additionally, you will be responsible for developing rapid and tailored solutions for specific center problems using low-code tools, scripting, and specific applications for the centers under your responsibility.

• Relationship management with centers

  • Build and maintain strong relationships with the managers and operational teams of Zara's distribution centers.

  • Thoroughly understand the specific challenges and needs of each center, taking responsibility for detecting problems and describing them appropriately to channel solutions with the different technology teams (product, support, architecture, etc.)

  • Act as the main point of contact for inquiries and issues related to logistics solutions.

• Implementation and optimization of technological solutions

  • Oversee the implementation of new technological solutions in the centers, ensuring a smooth and efficient transition.

  • Analyze the performance of implemented solutions and propose improvements to optimize processes.

  • Customize and parameterize solutions to adapt to the particularities of each center.

  • Ensure maximum utilization of the built products by training users and helping them get the most out of them.

• Development of rapid and tailored solutions

  • Identify and analyze specific center problems that require customized solutions.

  • Develop rapid and efficient solutions using low-code tools, scripting, and specific applications.

  • Prototype and validate solutions with the centers' operational teams.

  • Implement and maintain developed solutions, ensuring their operation.

• Team leadership

  • Lead and manage a team of local Solutions Managers, providing guidance, training, and support.

  • Establish clear objectives and measure team performance.

  • Foster an environment of collaboration and continuous learning.

• Project management

  • Plan and execute solution implementation projects, ensuring compliance with deadlines and budgets.

  • Manage communication with internal and external stakeholders.

  • Coordinate communication with the different areas involved in project achievement: infrastructure, product, support, operations, electromechanical facility providers, etc.

  • Identify and mitigate potential risks.

• Analysis and reporting

  • Collect and analyze data on the performance of solutions and logistics processes.

  • Generate reports and presentations to communicate results and recommendations.

  • Identify trends and opportunities for improvement.

• Leadership

• Customer orientation

• Analytical thinking

• Problem solving

• Teamwork

• Effective communication

• Adaptability

• Assertiveness

• Negotiation skills.

• Rapid solution development