Customer Service Experience Specialist
Adecco España2d ago
This role manages customer interactions and order processes to ensure excellent service. It offers a professional environment in a multinational company.
€32.8kBarcelonaNo Spanish needed
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87,000+ live jobsExam Proctor
On-site in Barcelona·Full-time·Added 3 days ago (last checked 13 Oct)
Overview
- Salary
- €10.01 an hour
- Work mode
- On-site, Barcelona
- Contract
- Fixed-term contract, full-time hours
Visa options
The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.
This job advert was originally written in Spanish.
Requirements
What we're looking for
If you are a responsible, organized person with good customer service skills, we want to meet you!
Responsible, attentive, and committed individuals.
Good interpersonal skills with students and faculty.
Organizational capacity and ability to resolve simple incidents.
Valuable experience in customer service, reception, education, or event supervision.
Pay & benefits
What you'll get
Contracting through Adecco.
Workplaces: Sant Cugat Campus and Pedralbes Campus
Ideal opportunity to combine with studies, other jobs, or personal projects.
Professional and dynamic environment.
The role
Are you looking for temporary, flexible work that is compatible with other studies or jobs? At Adecco, we are selecting Exam Proctors to collaborate with a prestigious international educational institution specializing in higher education and executive development.
What you'll do
- Supervise the correct conduct of exams.
- Control student access and presence in the classrooms.
- Ensure compliance with the rules established during the tests.
- Resolve basic incidents and report any situation to the responsible team.
- Provide support to students and faculty during the sessions.
- Collaborate in the organization and logistics of the exams.
How you'll work
- ⏱? If you do not conduct an exam: the first 2 hours (€18.02) are paid
- ✅ If you conduct an exam: the hours actually worked are paid
- 🧾 In all cases: registration and contributions to Social Security
- 11:30 h to 18:00 h
- 15:00 h to 19:00 h
- 07:30 h to 11:30 h
- 07:30 h to 11:30 h
- 11:30 h to 18:00 h
- 15:00 h to 19:00 h
- 08:30 h to 11:30 h
- 11:30 h to 18:00 h
- 15:00 h to 19:00 h
- 07:30 h to 11:30 h
- 11:30 h to 18:00 h
- 08:00 h to 11:30 h
- 11:30 h to 18:00 h
- 08:30 h to 11:30 h
- 11:30 h to 18:00 h
- 15:00 h to 19:00 h
Exam Proctor in English
- Supervision of tests conducted in English.
- Salary: €10.01 gross/hour.
Exam Proctor without English
- Supervision of general tests.
- Salary: €9.01 gross/hour.
Backup Proctor
Role: Substitution / immediate availability (We will contact you and we will need you to travel to the workplace immediately)
Salary: 18.02 € gross
Hiring process
1 interview
- Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
- The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.
About Adecco España
Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.
Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.
- Industry
- Staffing
- Website
- adecco.com
In their own words
Additional information
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
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