Training Operations and Planning Technician

💼 At least 2 years of experience in managing training actions, academic coordination, planning calls, or operational support in training services.

📋 Practical knowledge of managing subsidized training through FUNDAE.

📊 Proficiency in Microsoft Office, especially Excel for information tracking and control.

📌 High capacity for organization, planning, and simultaneous management of multiple activities.

🤝 Customer orientation, attention to detail, and the ability to resolve incidents quickly and effectively.

💻 Experience working with CRM, Moodle, ERP, academic management platforms, or ticketing tools is valued.

🎓 Higher Vocational Training, University Degree, or equivalent experience in administration, operations, training management, education, or related areas.

Flexible compensation, childcare assistance, continuous training, languages, intensive summer schedule, hybrid work model, medical insurance, and other benefits designed for your well-being.

What will make you stand out in this position

Can you imagine being the person who coordinates all training operations so that hundreds of professionals can develop their competencies with an excellent experience?

At AENOR, we are looking for an organized, decisive, and detail-oriented person to join us as a Training Operations and Planning Technician, a key position to ensure that every training action is carried out with the highest standards of quality, efficiency, and service.

Your mission as a Training Operations and Planning Technician at AENOR

You will be responsible for planning, coordinating, and managing assigned training actions, ensuring that each call is carried out in accordance with internal procedures, client requirements, and established quality standards.

You will coordinate teachers, classrooms, platforms, documentation, and the resources necessary for each training action, performing integral monitoring of the entire process before, during, and after delivery. Additionally, you will participate actively in the continuous improvement of operations, contributing to optimizing processes and elevating the experience of students, faculty, and clients.

You will contribute to ensuring that thousands of professionals receive training and develop their competencies in key areas such as quality, sustainability, compliance, food safety, auditing, digitalization, and much more.

You will have the opportunity to grow professionally in a solid, innovative environment committed to continuous learning.

You will work in coordination with students, teachers, clients, suppliers, and internal areas, developing a global vision of training management.

Being part of AENOR means adding to your career path an organization recognized and valued by companies and professionals across all sectors.

🚀 Will you join our mission?

If you enjoy organizing, coordinating projects, working with multiple stakeholders, and contributing to the professional development of people, we want to meet you.

👉 Apply now and be part of the team that drives training excellence at AENOR.