Digital Customer Manager
Airbus Defence and Space seeks a Digital Customer Manager in Getafe (Madrid) to lead digital tools and processes for aeronautical fleet operations, focusing on A400M and MRTT programs.
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87,000+ live jobsOn-site in Getafe·Full-time·Added 14 days ago (last checked 15 Oct)
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Nice to have
We're seeking dynamic candidates with a Degree in Engineering (aerospace engineering preferred), experience in Supply Chain topics. Fluency in English and Spanish is essential.
In addition to technical skills, we value:
Your ability to understand stakeholders' challenges and forge collaborative solutions
Your knack for building trustful working relationships with stakeholders
Your disciplined, reliable approach with a knack for prioritization
Your autonomy, initiative, cooperation, ownership, and accountability
Your strong communication, interpersonal, and problem-solving skills, driven by an analytical mindset.
At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:
• Vacation days plus additional days-off along the year.
• Attractive salary.
• Collective transport service in some sites.
• On-site facilities (among others): free canteen, kindergarten, medical office.
• Possibility to collaborate in different social and corporate social responsibility initiatives.
• Excellent upskilling opportunities and great development prospects in a multicultural environment.
1. Lead and contribute to continuous improvement activities.
-Design and implementation of optimized distribution solutions.
Development of AOS maturity
2. Coordinate and supervise logistics activities.
Attend SQCDP meetings with Production Planner, Supply Officer and Manufacturing Engineering.
Escalation of issues affecting logistics and/or production activities.
Collect new requirements from other functions and report with Production on logistical impacts
Understand and analyze KPIs to anticipate problems and improve HUB to point of use (POU) distribution flow.
3. Adapting distribution solutions and ensuring data management
Adaptation of manageable distribution solutions by level (physical and information flows)
Ensure maintenance and creation of logistics data, flow mapping and reporting to impacted functions
Provide advice and support to in-plant operators to develop skills to deal with physical flow issues
Create work specifications in case of new activities and follow up on them.
4. Manage and prevent logistical disruptions.
Curative, corrective and preventive actions in the area of responsibility to improve performance
Perform or contribute to Practical Problem Solving (PPS)
Perform first level IT maintenance by applying troubleshooting procedures and maintaining regular contact with the support team.
5. Manage logistical resources
Ensure the proper use and supervise the inventory of specific logistical means
Contribute to the design and maintenance of specific logistic means
Management of standard and specific logistic means for internal and external perimeter.
6. Operational Management of Distribution Activities
Monitor, analyze the performance of the distribution solution (physical vs. IT flow) and define the required action plan on the different tools.
Agency / Temporary
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Entry Level
Apply online
Screening and preselection · With Talent Acquisition team
Call or short video interview
With Talent Acquisition team
Selected applicants are offered a call or a short video interview.
Technical test, case study or online assessment
Not every role
Some roles include technical tests, case studies or online assessments.
Business interviews
With business team and Talent Acquisition team
One or more interviews with the business team and Talent Acquisition, in person or by video; HR, technical and competency-based discussions.
Offer and onboarding · With Human Resources
Airbus is a global leader in aerospace, manufacturing commercial aircraft, helicopters, and defense and space systems. With its headquarters in Toulouse, France, Airbus operates across multiple countries and employs over 130,000 people worldwide. The company is known for its commercial aircraft families like the A320 and A350, as well as its military programs such as the Eurofighter and Eurodrone.
In Spain, Airbus has a significant presence with major sites in Getafe, Madrid, and other locations, focusing on defense, space, and aerostructures. The Spanish operations are integral to Airbus's military aircraft programs and engineering excellence. For international professionals, Airbus Spain offers opportunities in a multicultural environment, with roles in engineering, IT, and manufacturing. The company supports relocation and provides a dynamic work culture that values innovation and collaboration.
Airbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale, pioneering sustainable aerospace for a safe and united world.
With around 130,000 employees and as the largest aeronautics and space company in Europe and a worldwide leader, Airbus is at the forefront of the aviation industry, connecting people and places via air and space.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Last but not least, the company has been awarded with the "Top Employers Spain 2024" certification and "Top Employers Europe 2024" by Top Employers Institute.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Airbus Operations SL
Logistics
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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