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Fullstack Software Engineer - Ops AI Platform

Remote, Anywhere in France, Belgium +1·Added 2 days ago

Alan

23 open roles

Overview

Job details

  • Fixed-term contract

    Per the ad.

  • Fully remote

    Per the ad.

Requirements

  • Have the right to work in Spain

    Alan doesn't mention sponsorship, but this role may fit the Digital nomad visa.

  • Work in English

    English is required, per the ad.

  • Have 3+ years of experience

    Mid-level role.

Pay & benefits

What you'll get

🙌 Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

  • Fair rewards. Generous equity packages complement your base salary.

  • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you're the happiest.

  • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.

  • Flexible vacation policy and flexible working hours. Organize your time as you wish.

  • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).

  • Transport. Country-specific commuter benefits.

  • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

  • Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.

  • Parental leave. Extended parental leave for all new parents.

Requirements

What we're looking for

We're looking for Product engineers with 3+ years of experience who get excited about building state-of-the-art AI systems and applying them to real-world, high-stakes problems in operations.

  • You'll work at the frontier of LLMs, tool calling, human-in-the-loop, internal tools UX, multi-agent architectures, and see your work deployed in production, used by our ops team

  • You'll implement new capabilities for AI agents, as well as tooling to make ops autonomous on the creation, evolution, monitoring and evaluation of their agents

  • You'll work on making our system scale, going from a few dozen to tens of thousands of tasks automated daily

  • You'll have significant influence on system architecture and code quality

  • You'll mentor engineers, contribute to our product & engineering culture, and help build the team (including participating in hiring).

You would be a good fit at Alan if most of this sounds like you:

  • Strong background in full-stack software engineering, systems architecture, with a spike in back-end engineering.

  • Experience with traditional ML, or LLMs, or ML dev ops is a big plus

  • Product-minded: you want your solutions to be used, and impactful

  • Self-directed and pragmatic

  • Humble and still willing to grow (no matter your seniority!)

  • Collaborative, enthusiastic about teamwork, learning, and teaching

  • Fluent in English (no need to speak French!)

But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.

For this opportunity, we are aiming to hire within the D-F level range.

The role

Health can't wait.

Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't.

Alan exists to end the wait.

Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way.

So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.

Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.

What you'll do

We're building ops agents that work reliably and safely, without putting the engineering team on the critical path.

You'll work at the intersection of product engineering and ML engineering. Our mission is to create the platform that enables building accurate and reliable AI agents, delivering an outstanding experience to our internal Ops team for the creation, iteration and monitoring of their agents, without requiring hard technical skills. Things we're working on:

  • 💬 Integrate agents at the heart of internal tools - UIs where Ops monitor and take action on concrete business situations. We want AI agents to become first-class citizens in this ecosystem, with context-aware chat modals, allowing users to review agents' reasoning, actions, and provide follow-up instructions - with instant impact on business data.

  • 👥 Empower non-technical users to become autonomous in the creation and maintenance of agents to automate operational tasks at scale: prompting, tools configuration, testing, datasets, replayability, evaluations

  • 🔧 Build a complete set of tools made available to AI agents, connecting to internal and external capabilities: internal business data, external servers, external web dashboards without API, etc.

  • 💯 Safety and accuracy at the core: robust testing, stateful evaluation, progressive rollout, human-in-the-loop to validate sensitive actions, fine-grained permissions and limits

In 6 to 12 months, we plan to increase our scope by owning the AI platform that will power all agentic use cases at Alan - creating economies of scale thanks to common infrastructure and tooling.

If you're excited by the idea of building the future of work, this is the team for you - we're at the start of the journey.

Hiring process

5 steps4 interviewsAround one month on average; some candidates finish in a week in all
  1. Screening interview

    Introduction to Alan and the role, your current role, job history and aspirations.

  2. Technical skills interview

    60 min

    Deep dive into the skills the job needs, through a case study and/or situational questions.

  3. Alaner Fit interview

    With a founder or senior Alaner · 45 min

    Structured interview on past experiences: motivation, mission-driven mindset, communication and growth mindset.

  4. Checkpoint

    A call to step back, share feedback and ask questions before the Alan Day.

  5. Reference calls

  6. Alan Day

    With several Alaners including your future team

    Half or full day, in the office or remote: autonomous work sessions or case studies, lunch with the team, a presentation to 2 or 3 Alaners for some roles, and a debrief.

  7. Decision and offer

  • Every applicant gets a reply within 72 hours and an interview slot within 24 hours of giving availability.
  • Feedback within 48 hours after each interview and a decision within 48 business hours after the Alan Day.
  • All candidates go through the same scripted, skill-based interviews.

Hiring process

🔄 A quick note about the process
Note: While you're applying for a specific area,, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here.

About Alan

Alan is a French digital health insurance company that offers a comprehensive health coverage platform for individuals and businesses. Founded in 2016, Alan has grown into a major player in the European HealthTech space, with a strong focus on using technology to simplify health insurance, improve user experience, and provide data-driven healthcare solutions. The company has raised significant funding and is known for its innovative approach to insurance, combining a user-friendly app with a network of healthcare providers.

Alan has a significant presence in Spain, with a growing team in Madrid and Barcelona, and is actively expanding its operations in the Spanish market. The company's work culture is characterized by a strong emphasis on engineering excellence, product innovation, and a mission-driven approach to healthcare. For international professionals, Alan offers a dynamic, fast-paced environment with opportunities to work on cutting-edge technology in a rapidly growing sector, and it values diversity and inclusion.

Industry
HealthTech
Founded
2016
Employees
500–1,000
Headquarters
Paris, France
In Spain
Madrid, Barcelona
Website
alan.com

Good to know if you are moving

  • Alan is a remote-first company, allowing employees to work from anywhere in Spain, with offices in Madrid and Barcelona.
  • The company offers a comprehensive relocation package for international hires, including visa sponsorship and support with moving.
  • Alan's work culture is highly collaborative and transparent, with a strong emphasis on employee well-being and mental health.
  • The company is growing rapidly in Spain, offering significant opportunities for career advancement in a dynamic, international environment.
  • Alan provides a competitive salary and benefits package, including health insurance, stock options, and a learning budget.

In their own words

About the company & team

We're building something that doesn't exist yet.

Imagine a platform where AI agents autonomously handle operational work - connected to every internal and external tool, trained by operators themselves, running safely at scale. No engineers needed. No bottlenecks. Just agents that work.

That's what we're building. The Ops AI Platform will let our Ops team create, evolve, and monitor their own AI agents to automate thousands of tedious tasks. We aim to crack problems no one has solved at this scale.

The project just launched. You'd join at ground zero - shaping the architecture, the product, the entire foundation.

If building the future of work from scratch excites you, this is it.

Additional information

Important note: we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

All open roles at Alan
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