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Operations Supervisor, ATS

On-site in Barberà del Vallès·Added today (last checked 27 Oct)

Amazon

277 open roles

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Our summary

Hours: Rotating shifts, including nights · Includes weekends
Work mode: On-site, Barberà del Vallès
Spanish: Fluent

Visa options

The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Advanced level of Spanish, both spoken and written (C1 CEFR level).

- Experience in using data analysis and related metrics to identify problems.

- Experience in using Microsoft Office (Word, Excel, Outlook) in a work environment.

Nice to have

- Experience in managing business partners, which includes establishing and maintaining professional relationships.

- Experience in an operational environment, such as logistics, retail, hospitality, or customer service.

- High intermediate level of English.

The role

Operations are the essence of everything we do at Amazon. Items are processed and shipped to our customers on time thanks to operational efficiency. Being an operations supervisor gives you the opportunity to see how its different stages work and to intervene so that everything runs smoothly.

You will be the first point of contact for team members during their shift and you will help them follow the processes established by your superiors. This is a very hands-on role that will provide you with experience in using the tools and systems that guarantee the success of our operations.

A day in the life

As an operations supervisor, your site will be in one of our operating centers. You will help your shift/area manager execute the plan established for each shift. To do this, you will play a fundamental role in team meetings held before each shift and you will supervise procedures to ensure that everyone follows safety rules, quality processes, and each day's priority plan.

If you detect any problem, you will communicate it to your superior, but sometimes you will be the most senior person on the shift and the one in charge of giving others the necessary instructions to carry out their tasks. On other occasions, you will help your area manager organize shifts to ensure sufficient staffing coverage during peak hours.

What you'll do

Key job responsibilities

- Measure and supervise workflows, monitor productivity in the center, and provide key information about shifts to first-line managers to ensure operational excellence.

- Provide support and training to staff so they can deliver excellent service and supervise them in their daily tasks.

- Support the area manager with projects aimed at improving processes, creating a safe work environment, and increasing worker motivation.

- Collaborate with other departments to find solutions to common problems or ensure performance in key areas.

- Identify ways to optimize safety, quality, and productivity through data analysis.

How you'll work

For this position, it is necessary to have availability to work rotating shifts, which may include weekends and nights.

Hiring process

3 steps2 interviewsa task to do

Online application
Assessments
Online test · Not every role
Role-specific online assessments where the role requires them.
Phone screening
Phone call · Not every role
If you meet the basic qualifications you may be asked to complete a phone screening.
Interview loop
With current employees
Individual interviews with current employees, each assessing different aspects of your skills and experience; in person or remote.

Some candidates move directly to the interview loop without a phone screening.
Role-specific interview prep guides are published for SDE, SDM, PM, BIE and other roles.

About Amazon

Amazon is a global technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the world's largest employers and operates a vast network of fulfillment centers, data centers, and corporate offices across the globe. In Spain, Amazon has a significant presence with corporate offices in Madrid and Barcelona, as well as numerous fulfillment and data center facilities, including in Huesca and other regions. The company is known for its customer-centric culture, innovation, and fast-paced work environment, offering a wide range of roles from engineering and operations to corporate and creative positions.

Industry: E-commerce and Cloud
Founded: 1994
Employees: 1,000,000+
Headquarters: Seattle, USA
In Spain: Madrid, Barcelona, Huesca

Good to know if you are moving

Amazon offers a comprehensive relocation package for international hires, including visa sponsorship and support for moving to Spain.
The company has a strong presence in Spain with offices in Madrid and Barcelona, as well as numerous fulfillment and data center locations.
Amazon is known for its leadership principles, which are integral to its corporate culture and are important for career advancement.
Employees often have the opportunity to work on global projects and collaborate with teams across different countries.
Amazon provides competitive compensation and benefits, including health insurance, stock options, and career development programs.

In their own words

About the company & team

About the team

Without our transportation team, Amazon Transportation Service (ATS), we could not guarantee such fast deliveries. By joining ATS, you will be part of a diverse team that performs a fundamental task for the company's success. Through air, sea, and road transport, as well as sorting centers equipped with the most advanced technology, you will help Amazon's transportation run with maximum efficiency. Our team collects data, which it uses to make decisions. Something fundamental to making Amazon a more innovative and efficient company.

We prioritize safety above all else, as our people come first. Additionally, we leverage the expertise of our staff so that packages reach their destination in a fast, convenient, and sustainable manner.

Additional information

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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