Customer Experience Specialist (f/m/d)
You will create educational content and guides to support advertiser growth on the platform. The role offers a four-day work week and hybrid working flexibility.
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Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual 'Life @ Awin' hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why
In this role, you will own the commercial coordination of advertisers from Closed Won through successful launch, connecting Sales, Global Technical Integration and Client Services. You will ensure commitments are captured accurately, stakeholders remain aligned, blockers are resolved and advertisers progress to activation with clear visibility and momentum. You will act as the key link between commercial and technical teams, helping drive successful advertiser onboarding and activation through a strong understanding of affiliate tracking and integration processes.
Awin is a global affiliate marketing network that connects advertisers with publishers to drive performance-based sales. Founded in 2000 and headquartered in London, UK, Awin operates across multiple international markets and is part of the Axel Springer SE group. The company provides technology and services that enable brands to manage affiliate partnerships, with a strong focus on data-driven marketing and e-commerce solutions.
Awin has a significant presence in Spain, with offices in Madrid and Barcelona, where it employs a diverse, international workforce. The company is known for its collaborative and innovative culture, offering opportunities for professional growth in engineering, product, and finance roles. For international professionals, Awin provides a dynamic environment with a strong emphasis on technology and data, making it an attractive employer for those looking to advance their careers in affiliate marketing and related fields.
Awin · Madrid
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