The English-language job board for Spain

Operational Resilience and Incident Management Specialist

On-site in Madrid·Added 3 months ago (last checked 19 Oct)

AXA

73 open roles

Overview

Work mode
On-site, Madrid
English
Required
Experience
5+ years
Education
University degree

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • More than 5 years in operational resilience management, information security, IT audit, or similar related areas.
  • Previous experience in incident management, crisis, and continuity planning within insurance or financial environments.
  • Operational resilience and business continuity management.
  • Regulations: DORA, EIOPA, and sector regulations.
  • Risk analysis, BIA, recovery plans, and crisis management.
  • Incident management and continuity tools and methodologies.
  • Ability to effectively manage stakeholders at different levels (e.g., executive committee, technology, business).
  • Strategic vision and deep knowledge of insurance sector processes.
  • Strong networking and teamwork skills.
  • Analytical rigor to understand complex business scenarios and manage high-pressure situations.

Education & certifications

  • Bachelor's Degree in Engineering, Security Management, IT, or related areas.
  • Postgraduate degree in Security Management or Resilience is valued.

Languages

  • Fluent spoken and written English.

The role

MISSION
Lead, develop, and coordinate the implementation of the comprehensive strategic approach toward operational resilience and incident management at AXA Spain, including the governance and supervision of related activities. Guarantee the continuity of critical services in the face of operational, technological, or external disruptions, aligning resilience with strategy, risk, and regulation (e.g., DORA). Coordinate the response and resolution of major incidents, ensuring effective management aligned with business objectives and regulations.

What you'll do

  • Coordinate and guarantee the quality of all end-to-end processes and deliverables relating to Business Continuity, including risk analysis, BIA, BCPs, strategies, and recovery plans.
  • Prepare all necessary documentation for effective real-time management during crises, including high-risk scenarios, communication procedures, crisis management protocols, post-mortem reports, and lessons learned.
  • Coordinate and guarantee consistency between the IT service continuity strategy and business requirements, in close collaboration with specialized technology teams.
  • Ensure regulatory compliance regarding resilience and continuity, aligning with frameworks such as DORA and EIOPA regulations.
  • Coordinate with the second line, especially with the CSO (Corporate Security Officer) team, to align objectives and implement actions in operational resilience and incident management.

Hiring process

2 steps2 interviews8–12 weeks in all
  1. Apply online

  2. Talk with recruiter

    With a recruiter

    An initial conversation with a recruiter.

  3. Interview

    With hiring manager and key stakeholders

    Meet the hiring manager and the key stakeholders you would work with.

  • AXA aims to respond within two weeks of receiving an application.
  • AXA UK adds tasks or presentations for many roles, psychometric tests for some, and a background check before the start date.

About AXA

AXA is a multinational insurance and asset management group headquartered in Paris, France. It is one of the world's largest insurance companies, operating across property, casualty, life, savings, and health insurance, with a strong presence in Europe, Asia, and the Americas. The group employs over 140,000 people and serves millions of clients globally, positioning itself as a leader in insurance and risk management.

In Spain, AXA operates as AXA España, with its main offices in Madrid and Barcelona, and a significant workforce across the country. The company is known for its focus on digital transformation, data-driven decision-making, and innovation in insurance products. For international professionals, AXA Spain offers a multicultural environment, opportunities in areas like AI, cybersecurity, data science, and underwriting, and a strong commitment to employee development and flexible working arrangements.

Industry
Insurance
Founded
1985
Employees
100,000+
Headquarters
Paris, France
In Spain
Madrid, Barcelona
Website
axa.com

Good to know if you are moving

  • AXA Spain has offices in Madrid and Barcelona, with a significant number of roles in technology, data, and cybersecurity, making it a good fit for international tech professionals.
  • The company offers a multicultural work environment, with English often used as a working language in many global and technical roles.
  • AXA provides strong internal mobility opportunities, allowing employees to move between Spain and other global offices.
  • Spain is a key market for AXA, with a large local workforce and a growing focus on digital innovation and AI.
  • The company offers competitive benefits, including flexible working arrangements and professional development programs.

In their own words

Additional information

AXA Spain is one of the most relevant Talent Centers for AXA, with over 3,000 employees working on local and international projects.

We are proud to have been awarded various certifications such as Top Employer and Top LinkedIn Company, thanks to our environment of development, diversity, and inclusion.

We work for the progress of society, protecting what matters. We create sustainable long-term value while protecting our clients, our economy, our environment, and society.

Here, you can grow professionally, work with flexibility, and be part of a team that drives change and innovation.

At AXA, we actively promote Diversity and Inclusion, offering equal opportunities. Possession of a disability certificate will be positively valued.

If you are looking for a place to make a difference, we look forward to seeing you at AXA Spain!

All open roles at AXA
WhatsApp
€53k – €63kBarcelonaBlue Card thresholdNo Spanish needed
MadridNo Spanish needed
MadridFluent Spanish
MadridNo Spanish needed
MadridFluent Spanish
Hybrid in MadridNo Spanish needed
Hybrid in MadridNo Spanish needed

Legal Internship

AXA1w ago2 openings
MadridNo Spanish needed
BarcelonaNo Spanish needed
Barcelona
See all 73 jobs