Aftersales Director - Automotive

• Required training: University studies, preferably Engineering or similar.

• Previous experience in team management

• Leadership, coordination, and team development capacity.

• Planning, organization, and results analysis skills.

• High sense of responsibility, initiative, and orientation toward compliance with established standards and procedures.

Would you like to take on the challenge of directing an aftersales area, leading teams and guaranteeing the highest quality of service?

At Caetano, the largest group of official dealerships in the Iberian Peninsula, we continue to grow. We are looking for an Aftersales Director to lead workshop and spare parts activities, guarantee the profitability of the area, and ensure the maximum satisfaction of our customers in one of our flagship centers.

If you are a person with leadership capacity, strategic vision, and a results orientation, this is your opportunity!

• Lead and coordinate the Workshop, Spare Parts, and Reception teams.

• Guarantee the correct functioning of aftersales operations and the fulfillment of the area's objectives.

• Analyze economic and operational results, driving continuous improvement actions.

• Manage the budget, investments, and spare parts stock.

• Develop, train, and evaluate the team, ensuring their growth and performance.

• Maintain and coordinate the relationship with the Brand, insurance companies, key accounts, and other strategic collaborators.

• Supervise warranty management and compliance with the quality standards established by the Brand.

• Approve and coordinate aftersales commercial and marketing actions.

• Control the administrative management of the area, including invoicing, collections, and internal communication.

• Ensure excellence in service and customer satisfaction.

• Official Dealership: Caetano Renault and Dacia

• Location: Las Palmas de Gran Canaria