Sales Associate - Outlet

ABOUT THE POSITION With more than 430 retail stores worldwide, our associates are fundamental to our business. From ensuring product availability on the sales floor and creating attractive visual displays, to addressing customer inquiries and managing an efficient checkout process, our associates create memorable experiences for customers while supporting the store leadership team in fulfilling the mission of Columbia Sportswear Company: "Connecting active people to their passions." As a store associate, you act as a brand ambassador and ensure exceptional experiences at the point of sale through positive interaction with customers. In this role, you will use your innate problem-solving and sales skills to respond to customer inquiries and offer engaging product recommendations, all aligned with the values of Columbia Sportswear Company, which are oriented toward empowering customer service and teamwork. HOW YOU WILL CONTRIBUTE: You will provide exceptional customer service, responding to questions or concerns regarding product features, benefits, and availability; you will interact with customers to understand their needs and preferences (for example, showing and explaining merchandise, suggesting appropriate options, etc.). You will maintain store standards regarding visual presentation (visual merchandising), cleanliness, and safety; additionally, you will be responsible for recovering merchandise from the sales area, the warehouse, or other inventory locations. You will perform all necessary cash register transactions (sales, returns, exchanges, enrolling customers in loyalty programs, etc.) efficiently and accurately. You will contribute to store profitability through the accurate and efficient receiving, handling, replenishment, and processing of product flow (inbound and outbound). REQUIREMENTS: No specific educational level is required (high school diploma or equivalent is preferred). Up to 2 years of experience in a similar role or specialization. Ability to handle inventory systems, point of sale (POS), and other retail software tools. Must be 16 years of age or older. JOB CONDITIONS: The work environment is dynamic and requires constant movement; it can be physically demanding (involves moving or adjusting items weighing up to 40 pounds, i.e., approx. 18 kg). You may need to use specialized equipment and be exposed to dust or noise. Ability to communicate clearly is required. You must have availability to work a flexible schedule, which may vary depending on the season or specific business trends and forecasts of each location. When evaluating your availability, all applicable local, state, and federal laws will be respected.