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Customer Engineer (External Identities)

On-site in Barcelona·Added 4 months ago

This job was published 4 months ago

Concentrix

201 open roles

Overview

Requirements

  • Have the right to work in Spain

    Concentrix doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Barcelona

    No relocation package mentioned.

  • Have 8+ years of experience

    Mid-level role.

  • University degree

    “BA/BS (or higher) in Information Technology or equivalent experience” — per the ad.

Requirements

What we're looking for

  • Active Directory & Microsoft Entra ID External Identity Management
  • Broad knowledge of Microsoft Entra ID products with deep understanding of the following:
  • Microsoft Entra ID External Identities, including:
  • Microsoft Entra Business to Consumer (B2C) including custom policies
  • Microsoft Entra Business to Business (B2B)
  • Microsoft Entra for Customers
  • Cross-Tenant Access Settings
  • Cross-Tenant Access Synchronization
  • Microsoft Entra ID P1

Nice to have

  • Microsoft Entra Connect, Active Directory Federation Services, Microsoft Identity Manager
  • Technical experience with hybrid infrastructures, architecture designs, and technology management.
  • 8+ years experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting
  • Understanding of Microsoft's Modern IT Architecture and Strategy
  • Proven track record in successfully planning, deploying, operating, and optimizing cloud environments
  • Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate, Azure Cybersecurity Administrator, Identity and Access Administrator)
  • Candidates must be able to work independently.
  • Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders.
  • Advanced Microsoft certifications are preferred.
  • BA/BS (or higher) in Information Technology or equivalent experience
  • Expert level of Microsoft enterprise software product offerings
  • Demonstrated excellent customer service skills

Education & certifications

SC-300 Identity and Access Administrator Associate

Languages

Language Requirements:

The role

Job Title:

Customer Engineer (External Identities)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Job Title:
External Identities Customer Engineer

What you'll do

Advisory - architecture, consulting, and support to help customers drive solutions and resolutions

How you'll work

Location:

ESP Barcelona - Malaga Spain Client Site

Hiring process

Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do

  • Our team will reach out by phone. If we do not receive a response, we may also contact you via email or text message.
  • The feedback process will depend on the country and the role that you are applying for, but we strive to provide feedback to applicants.

About Concentrix

Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.

In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.

Industry
BPO
Founded
2006
Employees
100,000+
Headquarters
Tempe, USA
In Spain
Barcelona

Good to know if you are moving

  • Concentrix hires heavily for multilingual roles in Spain, with a strong focus on German, French, Dutch, and Nordic languages, making it a top employer for international professionals.
  • The company offers hybrid and on-site work models, with many roles based in Barcelona, a major hub for expat talent.
  • Concentrix provides relocation support and language-specific training for many positions, easing the transition for international hires.
  • The company has a large presence in Spain, with multiple offices in Barcelona and a significant number of roles in customer service and sales for global tech and fashion brands.
  • Career progression is common, with opportunities to move into team lead, quality, or training roles after initial customer-facing experience.
All open roles at Concentrix

Location

Concentrix · Barcelona

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