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Partner Support Representative (EN / NL)

On-site in Barcelona·Added over 2 years ago (last checked 1 Oct)

Overview

Work mode
On-site, Barcelona
English
Required
Education
University degree

Visa options

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Skills

Nice to have

Requirements

Nice to have

- Medium level of Expertise in eMerchandising techniques and web analytics
- Past Digital Marketing and SEO working experience

Pay & benefits

What you'll get

--Friends hunting (referral) bonus

-Great office location in Barcelona

-Full paid training about the company and the project you will be working on

-Career development program and specialized courses

-Opportunities for a career abroad through the International Mobility Program

The role

Job description

  • As a Partner Support Representative in our team, you will:

- Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations
- Content auditing - 1st pass review of Online audit results. Prepare presentation to DBD with key takeaways and actions needed for a given partner. Quality checks & feedback to audit agency as required
- Highlighting key gaps on partner site and sharing partner level optimization report
- Content best practice sharing & training to partners
- Syndication partner onboarding process
- Bug identification/ 'content gap'/delivery delay /feedback to internal teams
- Monitor use of etail toolkit execution & drive timely NPI execution
- 1st line support for content queries
- Local language translation checks on content and KW
- Track improvements and optimizations - provide ROI estimations
- Ratings & Reviews - map current landscape, best practice sharing
Partner KPI dashboard review
- KPI, Performance analysis and optimization recommendations
- Follow up on KPI reporting from partners regarding digital marketing execution
- Track overall digital business plan execution as requested

Requirements

- Are native or proficient in required language with advanced English

- A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered

- Min. One year of related Online sales and/or digital content management experience

- Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills

- Good computing literacy (Windows, Office, etc.) (Required)

- Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization

About Cross Border Talents

Cross Border Talents is a recruitment and staffing agency specializing in multilingual talent acquisition, primarily for tech, sales, and customer service roles across Europe. Based in Lisbon, Portugal, the company connects international professionals with employers in various sectors, including digital marketing, IT support, and sales, with a strong focus on roles that require specific language skills. They operate as a talent solutions provider, managing recruitment for companies that need multilingual teams, particularly in hubs like Barcelona and Malaga.

In Spain, Cross Border Talents has a significant presence, with numerous open positions in Barcelona, Madrid, Valencia, and Malaga, catering to a wide range of European languages such as German, Dutch, French, and Nordic languages. Their work culture is centered on international mobility and career development, making them a relevant partner for professionals looking to relocate to Spain. They offer opportunities in various sectors, including tech support, digital marketing, and sales, often with the possibility of remote work, which is attractive for international hires seeking to establish themselves in Spain.

Employees
50–200
Headquarters
Lisbon, Portugal
In Spain
Barcelona, Madrid, Valencia and 1 more

Good to know if you are moving

  • Cross Border Talents specializes in placing multilingual professionals, making it easier for international candidates to find roles that match their language skills.
  • They have a strong presence in Barcelona, with many roles offering relocation support for candidates moving to Spain.
  • The company works with major global tech companies, providing opportunities to work on well-known products like Google Ads.
  • Many positions are remote-friendly, offering flexibility for international hires.
  • They cover a wide range of languages, including German, Dutch, French, and Nordic languages, which is ideal for non-Spanish speakers.
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