This job was published 7 months ago

ServiceNow Presales Specialist

DEVOTEAM

Madrid, Spain (Remote)RemoteCompetitiveAdded 7 months agoMidPermanentRemote: Remote

Remote🇪🇸 Translated from SpanishSales & pre-sales Business development Mid-senior level

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DEVOTEAM

·Madrid, Spain (Remote)

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Need a visa? No sponsorship mentioned here. Browse visa jobs

Madrid, Spain (Remote)RemoteCompetitiveAdded 7 months agoMidPermanentRemote: Remote

Remote🇪🇸 Translated from SpanishSales & pre-sales Business development Mid-senior level

DEVOTEAM

Company

View company profile

International company

10000 employees

Founded 1995

Locations

HQ: Levallois-Perret, France

Spain HQ: Madrid

Madrid Barcelona Arganda del Rey

Devoteam is a leading European consulting firm specializing in digital strategy, cloud platforms, and cybersecurity. With a workforce of over 10,000 professionals across more than 20 countries, the company serves as a strategic partner to major technology providers including Google Cloud, AWS, Microsoft, and ServiceNow, helping large enterprises navigate their digital transformation journeys.

In Spain, Devoteam maintains a robust presence with major operations in Madrid and Barcelona, focusing on high-demand sectors like cloud engineering, data analytics, and IAM security. The company is highly relevant for international professionals due to its multicultural environment, project-based work with global clients, and a flexible work culture that often includes 100% remote or hybrid options for technical roles.

Founded in 1995 in France by Godefroy and Stanislas de Bentzmann, Devoteam has grown from a local consultancy into a major European IT powerhouse. The company underwent a significant transformation in 2021, returning to private ownership to focus on its 'Infinite' strategic plan centered on cloud and data technologies.

For international professionals

Strategic partner for major cloud providers, offering extensive certification opportunities in AWS, Google Cloud, and Azure.
Multilingual work environment with numerous roles requiring English (C1) or French proficiency.
Flexible work-from-home policies, including several 100% teleworking positions for cloud and software engineers.
Strong focus on professional development through the Devoteam Academy and internal mobility programs.

This job was published 7 months ago

ServiceNow Presales Specialist

DEVOTEAM

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity, and business transformation through technology. Focused on 6 areas of specialization, we address our clients' strategic challenges: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Cybersecurity, and Sustainability achieved through Digitalization.

Technology is in our DNA and we believe in it as a lever capable of driving change for improvement, maintaining a balance that allows us to offer our clients top-tier technological tools but always with the closeness and professionalism of a team that acts as a guide along the way.

Our 25 years of experience make us an innovative, consolidated, and mature consultancy that enables the development of our 10,000 people, continuously certifying our consultants in the latest technologies and counting on experts in: Cloud, BI, Data Analytics, Business Process Excellence, Customer Relationship Management, Cybersecurity, Digital Marketing, Machine Learning, and Software Engineering and development. Devoteam has been awarded as the 2021 Partner of the Year by the 5 cloud leaders: AWS, Google Cloud, Microsoft, Salesforce, and ServiceNow.

#CreativeTechnologyForABetterChange

Job Description

We are looking for a ServiceNow Presales Specialist to join our team on a permanent basis.

Your duties will be as follows:

Carry out compelling product demonstrations and presentations of ServiceNow solutions to potential clients.
Collaborate with sales teams to develop tailored solutions that address specific client needs and challenges.
Design and articulate technical solutions, integrating ServiceNow products with client environments.
Create and deliver high-quality RFP/RFI responses, solution proposals, and technical documentation.
Determine project scope and provide accurate time and cost estimates for implementations.
Stay up to date with ServiceNow platform updates, features, and industry trends.
Support the sales team in closing deals by addressing technical concerns and objections.
Participate in presales discovery sessions to gather and analyze client requirements.
Act as a trusted advisor to clients, offering innovative solutions to complex business problems.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience in ServiceNow presales.
Deep knowledge of the ServiceNow platform.
Strong knowledge of IT Service Management (ITSM), IT Operations Management (ITOM), and Customer Service Management (CSM).
Excellent presentation and demonstration skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
Proficiency in technical solution design, scoping, and project estimation.
Experience in creating compelling RFP/RFI responses and solution proposals.
Familiarity with CRM software and sales processes.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced, team-oriented environment.
Fluency in Spanish and English is required.

Additional Information

Remote work.

Availability to travel.

View original advert (Spanish)

Descripción de la empresa

Devoteam es una consultora europea líder enfocada en estrategia digital, plataformas tecnológicas, ciberseguridad y transformación empresarial a través de la tecnología. Centrada en 6 áreas de especialización, abordamos los desafíos estratégicos de nuestros clientes: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Ciberseguridad y la Sostenibilidad conseguida por la Digitalización.

La Tecnología está en nuestro ADN y creemos en ella como una palanca capaz de impulsar el cambio para mejorar, manteniendo un equilibrio que nos permite ofrecer a nuestros clientes herramientas tecnológicas de primer nivel pero siempre con la cercanía y profesionalidad de un equipo que actúa como guía durante el camino.

Nuestros 25 años de experiencia nos convierten en una consultora innovadora, consolidada y madura que permite el desarrollo de nuestras 10000 personas , certificando continuamente a nuestros consultores en las últimas tecnologías y contando con expertos en: Cloud, BI, Data Analytics, Excelencia en Procesos de Negocio, Gestión de la Relación con clientes, Ciberseguridad, Marketing Digital, Machine Learning, Ingeniería y desarrollo del Software. Devoteam ha sido premiado como Partner del año 2021 de los 5 líderes de la nube: AWS, Google Cloud, Microsoft, Salesforce y ServiceNow.

#TecnologíaCreativaParaUnMejorCambio

Descripción del empleo

Estamos buscando un Especialista en Preventa de ServiceNow para unirse a nuestro equipo de manera estable.

Tus funciones serán las siguientes:

Llevar a cabo demostraciones de producto convincentes y presentaciones de las soluciones ServiceNow a clientes potenciales.
Colaborar con los equipos de ventas para desarrollar soluciones a medida que aborden las necesidades y retos específicos de los clientes
Diseñar y articular soluciones técnicas, integrando los productos ServiceNow con los entornos de los clientes
Crear y entregar respuestas RFP/RFI de alta calidad, propuestas de soluciones y documentación técnica
Determinar el alcance de los proyectos y proporcionar estimaciones precisas de tiempo y costes para las implantaciones
Manténgase al día de las actualizaciones de la plataforma ServiceNow, las funciones y las tendencias del sector
Apoyar al equipo de ventas en el cierre de acuerdos abordando las preocupaciones y objeciones técnicas
Participe en sesiones de descubrimiento preventa para recopilar y analizar los requisitos del cliente
Actuar como asesor de confianza de los clientes, ofreciendo soluciones innovadoras a problemas empresariales complejos

Requisitos

Licenciatura en Informática, Tecnología de la Información o un campo relacionado
Experiencia en preventa de ServiceNow
Profundos conocimientos de la plataforma ServiceNow
Sólidos conocimientos de gestión de servicios de TI (ITSM), gestión de operaciones de TI (ITOM) y gestión de servicios al cliente (CSM)
Excelentes habilidades de presentación y demostración, con capacidad para explicar conceptos técnicos complejos tanto a audiencias técnicas como no técnicas
Competencia en el diseño de soluciones técnicas, el alcance y la estimación de proyectos
Experiencia en la creación de respuestas convincentes a RFP/RFI y propuestas de soluciones
Familiaridad con el software CRM y los procesos de ventas
Gran capacidad analítica y de resolución de problemas
Excelentes habilidades de comunicación e interpersonales
Capacidad para trabajar eficazmente en un entorno de ritmo rápido y orientado al trabajo en equipo
Se requiere fluidez en español e inglés