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Senior Client Advisor - Las Rozas Outlet Madrid

On-site in Madrid·Full-time·Added 10 days ago

Dolce & Gabbana

3 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 5+ years of experience
Senior-level role.

This job was automatically translated to English.

Pay & benefits

What you'll get

Contract type: Permanent contract

Working hours: Full-time

Applicable Collective Agreement: Retail Collective Agreement

Indicative salary: starting from €24.000

Benefits: Meal vouchers, company benefits in line with internal policy

The role

Dolce&Gabbana offers an exceptional career opportunity as Senior Client Advisor based in Las Rozas Village in Madrid.
The successful candidate will act as Brand Ambassador, delivering an outstanding client experience and building strong, long-term customer relationships.

The selected candidate will report directly to the Store Management team and will be responsible for driving sales performance while ensuring excellence in customer service, in line with the brand's standards and values.

What you'll do

• Promote and sell products by identifying and understanding the needs of an international clientele
• Deliver an exceptional client experience, fostering long-term relationships and customer loyalty
• Act as Brand Ambassador, embodying and conveying the brand values and vision
• Maintain store standards in line with company guidelines and visual merchandising directives
• Demonstrate strong product knowledge and effectively communicate company projects and collections
• Contribute to team performance by supporting colleagues and sharing best practices

Requirements

• Minimum 5 years of experience in luxury retail
• Fluency in Spanish and English; additional languages are a plus
• Strong client focus with excellent presentation, interpersonal and communication skills
• Proven sales abilities and professional selling techniques
• Positive attitude, self-motivation and goal-oriented mindset
• Strong team player with a collaborative approach

About Dolce & Gabbana

Dolce & Gabbana is a leading Italian luxury fashion house founded in 1985 by designers Domenico Dolce and Stefano Gabbana. The company designs, produces, and sells haute couture, ready-to-wear clothing, leather goods, footwear, accessories, and fragrances, and is known for its bold, Mediterranean-inspired aesthetic. With a global presence, it operates boutiques in major cities worldwide and is a prominent name in the luxury goods industry.

In Spain, Dolce & Gabbana has a strong retail presence, with boutiques and client advisor roles in key cities such as Madrid, Barcelona, and resort destinations like Puerto Banus and Ibiza. The company offers opportunities for international professionals in client-facing roles, particularly those with language skills (e.g., Russian) to serve a diverse clientele. Working at Dolce & Gabbana in Spain provides exposure to a prestigious global brand and a dynamic, customer-centric work environment.

Industry: Luxury Fashion
Founded: 1985
Employees: 5,000–10,000
Headquarters: Milan, Italy
In Spain: Madrid, Barcelona, Puerto Banus and 1 more
Website: dolcegabbana.com

Good to know if you are moving

Dolce & Gabbana is headquartered in Milan, Italy, but has a strong retail presence in Spain, with boutiques in Madrid, Barcelona, and resort areas like Puerto Banus and Ibiza.
The company offers client advisor and runner roles in Spain, which are customer-facing and may require fluency in multiple languages, including Russian, to serve international clientele.
Working for a luxury fashion house like Dolce & Gabbana provides exposure to high-end retail practices and a prestigious brand name, valuable for a career in luxury retail.
Spain's tourism and luxury shopping destinations, such as Ibiza and Puerto Banus, offer seasonal and year-round opportunities for retail professionals.
The company values a strong sense of style and customer service, and international hires may need to adapt to the brand's Italian heritage and high standards.

In their own words

About the company & team

Founded in 1985, Dolce&Gabbana is one of the leading luxury and fashion brands in the world. Its founders, Domenico Dolce and Stefano Gabbana, have always been the creative and stylistic source of all of the brand's activities, as well as the drivers behind the development strategies. As the ultimate expression of Italianness, the Group creates, produces and distributes apparel, leather goods, footwear, accessories, fragrances and cosmetics, watches and fine jewelry and its one-of-a-kind Alta Moda creations. It is also present in the segments of Lifestyle and furnishing collaborations.

All open roles at Dolce & Gabbana