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88,000+ live jobsRemote, Madrid·Full-time·Added over a year ago
This job was published a year ago
111 open roles
Full-time hours
Per the ad.
Fully remote
Per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Be part of a dynamic and customer-focused team.
Play a key role in maintaining the quality and condition of our rental fleet.
Enjoy opportunities for growth and development within the company.
Strong attention to detail and ability to assess vehicle condition.
Excellent communication and customer service skills.
Ability to work efficiently in a fast-paced environment.
Team player with a proactive attitude to assist wherever needed.
Join Our Team as a Car Return Agent - Be the Face of Our Return Process!
Are you passionate about delivering great customer service and ensuring vehicles are well-maintained? We are looking for a dedicated Car Return Agent to join our team, helping customers finalize their rental experience and ensuring our fleet is in top condition.
Greet and assist customers with professionalism and confidence when they return their vehicles.
Check a high volume of vehicles back into the rental fleet daily.
Identify and assess any potential new damage on vehicles, compiling necessary documentation for efficient evaluation.
Contribute to the Quality Control process to ensure fleet damage records are accurate and up-to-date.
Provide excellent customer service during all customer interactions, ensuring a smooth and satisfying return process.
Support other areas of the branch to ensure operations run efficiently and customer experiences are maximized.
Perform additional duties as requested by management to contribute to the success of the branch.
Europcar is a global car rental company headquartered in Paris, France, and one of the leading mobility providers in Europe. The company operates a vast network of rental locations across the continent, offering car, van, and truck rentals for both leisure and business customers. Europcar Spain is a major subsidiary, with a strong presence in Spanish airports, train stations, and city centers, serving millions of customers annually.
Europcar Spain offers a dynamic work environment for international professionals, with opportunities in customer service, operations, and management across the country. The company values multicultural teams and provides training and development programs. For those relocating to Spain, Europcar offers a chance to work in a fast-paced, customer-facing industry with a well-known international brand.
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com
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