Senior Director of Product Design

• People Interview (30 min): A first conversation to align expectations. Ask anything.

• VP/Director Interview (1-2 h): We go deep into your experience, open Figmas together, and explore how you lead decisions from problem definition through execution. You'll get a clear view of expectations, team structure, and how we work.

• Challenge Interview (1.5 h): A briefing to assess how you evaluate talent and guide designers. You'll receive it a few days in advance to prepare.

• Meeting the Team: Before any final decision, you'll meet other Product Leaders and designers you'd potentially work with. This is for both sides.

• Offer Letter: If everything aligns, we make a formal offer.

At Factorial, we are building the self-operating system that helps companies get the most out of their people, money, and resources. A software that runs the work itself instead of asking people to.

Today, those three worlds are fragmented. Headcount decisions happen without cost visibility. Payroll runs disconnected from time and expenses. IT access lives in spreadsheets and tickets. We're connecting all of it into one system, so every decision around hiring, onboarding, compensation, and technology is made with full context and real-time cost visibility.

We're at €100M+ in annual recurring revenue, serving 16,000+ companies in 60 countries with 1,500+ employees, and we recently closed a €150M round at a €2.5B valuation. The next phase is connecting the dots at a platform level, and design is leading that shift.

Designers at Factorial are expected to understand how customers' processes actually work end-to-end, frame problems in terms of business impact, and help decide what to build, not only how. Success is measured in revenue created and churn prevented, not in NPS or activity disguised as impact.

Building a self-operating system for companies requires us to work in an AI-first environment, which is not about the tools but the thinking. The core of the work is framing the problem and designing the system: what it should do, what it should decide on its own, and what humans still orchestrate. Screens come last. Designers stress-test that thinking with the model, prototype with tools like Claude and Cursor, validate with real customers, implement part of their solutions, and stay accountable until the work is live and moving the metric.

AI is the tool, and we expect you to use it relentlessly, even building your own agents to understand the agentic products you're designing. But it's not what we pay for. We pay for your judgment: the framing, the taste, the calls no model can make.

The role: IT space

This position owns the IT space, a domain where a bad experience is still socially accepted. The laptop arrives late. Access is missing. Tickets everywhere. Employees start their first week with zero sense of control, and nobody is surprised.

We're rebuilding this layer to run itself. Not another integration on top of a broken stack, but a single platform that is actively becoming agentic, where IT, onboarding, and access coordinate themselves across legal, payroll, talent, and finance.

The design challenge is not the flow. It's the boundary: what the system should provision, grant, and decide autonomously, and where IT and employee judgment still belong.

The goal is to take this product from 0 to €5M in 2026. You'll define the strategy, build and lead a team of 4 to 7 high-caliber product designers, and own a €3-4M budget.

• We own it: We take responsibility for every project. We make decisions, not excuses.

• We learn and teach: We're dedicated to learning something new every day and, above all, share it.

• We partner: Every decision is a team decision. We trust each other.

• We grow fast: We act fast. We think that the worst mistake is not learning from them.

• We believe in diverse talent: We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply.

• We believe in inclusion: We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.