Foundever is a global leader in customer experience (CX) and business process outsourcing (BPO), providing customer service, sales, and technical support solutions to a wide range of…
Customer service agent role within the insurance sector. The position offers a monthly salary for a 28-hour week and professional development opportunities. The role is based on-site in Madrid.
This role involves providing customer service within the insurance sector. It offers a monthly salary for a 28-hour work week and various employee wellness benefits.
This role provides customer service for the hospitality and tourism sector. It offers a competitive salary and career growth opportunities. The position requires working on-site at the Málaga office.
Improve residential customer satisfaction by offering discounts and upgrades via inbound and outbound calls. The role offers a fixed salary plus incentives and training.
You will take technical ownership of a cloud-native observability ecosystem and core developer platform. The role offers high autonomy within a modern, cloud-native tech stack.
As BISO Manager, you will act as the primary security contact for enterprise clients across EMEA. You will manage a team of analysts and oversee security governance, audits, and risk management.
Foundever is looking for sales agents to join their team in Seville. The role offers professional development and a collaborative work environment.
This role involves handling sales and customer service calls for a major hotel chain. You will close reservations and assist guests in German.
Customer service representative role in Seville handling passenger inquiries regarding luggage and tickets.
Lead the vision and delivery of an AI-native agentic platform built on LLMs and automation. You will manage the product roadmap and collaborate with engineering and data science teams.
This role focuses on executing B2B paid media strategies to drive pipeline and revenue. You will manage campaign lifecycles, optimize targeting, and report on ROI.
We are looking for Dutch speakers to join our multilingual team in Málaga. The role offers professional development and a collaborative work environment.
Foundever is looking for multilingual professionals for their Málaga offices to support the German market.
This role involves providing multilingual customer support for the Italian market. The company offers professional development and a collaborative work environment.
Senior Product Designer to shape AI-powered tools for customer experience solutions. You will design end-to-end workflows and intuitive interfaces for complex technical products.
Leads enterprise-wide AI enablement across Foundever's corporate functions, driving GenAI and automation adoption. Builds and leads a cross-functional AI team and sets governance standards.
Foundever is a global leader in customer experience (CX) and business process outsourcing (BPO), providing customer service, sales, and technical support solutions to a wide range of industries. With a workforce of over 100,000 employees across more than 45 countries, the company operates contact centers and digital transformation services for major brands worldwide. Its global headquarters is in Miami, USA, and it is one of the largest CX providers in the world.
In Spain, Foundever has a significant presence with multiple delivery centers in cities such as Madrid, Málaga, Sevilla, and Barcelona. The company is known for its multilingual and multicultural work environment, frequently hiring international professionals for roles supporting various European markets, including German, French, Italian, Dutch, and Portuguese. For international hires, Foundever offers opportunities to work in a dynamic, fast-paced environment with career growth in customer service, sales, AI, and technology, making it an attractive option for those looking to relocate to Spain.
Foundever was formed in 2021 through the merger of Sitel Group and Sykes Enterprises, two of the world's largest customer experience and BPO companies. The combined entity brought together decades of experience in customer service, technology, and digital transformation, creating a global CX powerhouse. Since its formation, Foundever has continued to expand its operations and digital capabilities, serving clients across various industries.