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Customer Service Teleoperator - German - Airline Booking Management

Hybrid in Sevilla·Full-time·Added yesterday (last checked 7 Nov)

Foundever

9 open roles

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Our summary

Salary: Up to €1,559 a month
Hours: Rotating shifts · Split day (jornada partida) · Includes weekends
Work mode: Hybrid, Sevilla
Contract: Full-time
Spanish: Fluent
Other languages: German

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No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Advanced level of German (C1).
Advanced level of Spanish.
Proficiency in computer applications.
Although experience is not necessary, we highly value a professional background oriented toward customer service.
Residency in Seville or surrounding areas (allowing availability for in-person work and, subsequently, a hybrid modality) or willingness to relocate.

Expected start date?

Pay & benefits

What you'll get

Salary of up to €1,559.25 gross/month (language premium included for a 39h weekly schedule).
Language classes for all employees.
Special discounts and employee experience program with weekly activities.
Wellness Room.
Bring a friend program: bonuses for recommending your friends...

We bet on you We support your training! Your work-life balance, studies, or other professional activities! You set the limits!
That is why we place at your disposal the most innovative training plan so that you continue developing your skills and knowledge with the sole purpose of never stopping your growth,
Move Well, we offer our employees training routines and practical tips on how to incorporate physical exercise into their daily lives,
Eat Well, we share articles, ideas, recipes, and nutritional help guides,

Live Well, we support our employees to live better, with tools for work-life balance, stress reduction, mindfulness, and mental health;
Do Well, our teams combine charitable wellness activities with actions that seek to make a difference in the world in which we live and work.

Create your best moments.

The role

Do you speak German and Spanish? We are looking for a teleoperator and travel expert with German for a leading company in the aeronautical sector for customer service and reservation management.

How you'll work

Possibility to choose between 25, 30, 35, or 39 hours/week shifts.
Work from Monday to Sunday with 2 days off per week and alternating weekends off.
Shifts may be morning, afternoon, or split (these will be assigned once training is completed).
3-month duration contract with possibilities of continuity for your job stability.
In-person training (Monday to Friday) for 4 weeks from 8:00 to 15:00, starting on 11/19/2026. Selective training, prior to the contract and scholarship-based.
In-person work modality at our Los Remedios hub (Seville), with the possibility of teleworking once the learning curve is completed.

Training start date scheduled for 11/19/2026.

About Foundever

Foundever is a global leader in customer experience (CX) and business process outsourcing (BPO), providing customer service, sales, and technical support solutions to a wide range of industries. With a workforce of over 100,000 employees across more than 45 countries, the company operates contact centers and digital transformation services for major brands worldwide. Its global headquarters is in Miami, USA, and it is one of the largest CX providers in the world.

In Spain, Foundever has a significant presence with multiple delivery centers in cities such as Madrid, Málaga, Sevilla, and Barcelona. The company is known for its multilingual and multicultural work environment, frequently hiring international professionals for roles supporting various European markets, including German, French, Italian, Dutch, and Portuguese. For international hires, Foundever offers opportunities to work in a dynamic, fast-paced environment with career growth in customer service, sales, AI, and technology, making it an attractive option for those looking to relocate to Spain.

Industry: BPO
Founded: 2021
Employees: 100,000+
Headquarters: Miami, USA
In Spain: Madrid, Málaga, Sevilla and 1 more

Good to know if you are moving

Foundever has multiple offices in Spain, including Madrid, Málaga, Sevilla, and Barcelona, offering a variety of locations for relocation.
The company frequently hires for multilingual roles (German, French, Italian, Dutch, Portuguese), making it a good fit for international professionals with language skills.
Many positions offer hybrid work models, providing flexibility for employees.
Foundever provides opportunities for career growth in customer service, sales, AI, and technology, with roles ranging from entry-level agents to senior technical leads.
The company is a global leader in CX, offering a stable and well-established work environment for international hires.

In their own words

About the company & team

Work in an international environment within a company with real growth possibilities.

Additional information

The Company is committed to equality, diversity, and the inclusion of all people and implements a zero-tolerance policy against any type of harassment and discrimination. We encourage blind CVs.

All open roles at Foundever