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Customer Service - Norwegian and English - Electronic warranties

On-site in Sevilla·Full-time·Added 4 days ago (last checked 10 Nov)

Foundever

11 open roles

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Our summary

Salary: €22,000 a year
About €1,500 a month after tax.
Hours: Includes weekends
Work mode: On-site, Sevilla
Contract: Full-time
English: Required
Other languages: Norwegian

Visa options

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Skills

Requirements

What we're looking for

We select a teleoperator with native or bilingual NORWEGIAN who speaks English (B2 level).

Native or bilingual (C2) level of Norwegian.
Advanced level of English (minimum B2).
Ability to adapt to the client.
Based in Seville or willing to relocate, with availability to work on-site.

Nice to have

Previous experience in customer service and knowledge of similar products is valuable.

Pay & benefits

What you'll get

Salary of 22.000€ gross per year.

Benefits:

Work in a company with real possibilities for growth.
Language classes for all employees.
Employee experience programme with activities every week.
Special discounts on technology and more.
Bring a Friend Programme where you can receive bonuses for referring your friends.
"Continuous Growth": Innovative training plan so you never stop growing.
"Integral Wellness":
- Move Well: Exercise routines and practical tips.
- Eat Well: Articles, recipes and nutritional guides.
- Live Well: Tools for work-life balance and mental health.
- Do Well: Wellness activities and actions that make a difference.

The role

Your mission will be to provide support to a company specialising in warranties and insurance of electronic devices for the management of coverage for possible incidents that customers may have.

How you'll work

Temporary contract with a duration of 4 months with real possibilities of continuity.
W@H training within the contract that will be in English (from November 23rd to December 4th).
39 hours per week (worked 5 days a week) from Monday to Saturday.
Shift from 12:05 to 20:05h. and Saturdays from 9 to 17h. (Two Saturdays a month are free).
This position is on-site at our Seville offices, with a contract from the first day of training.

Start date: 23/11/2026.

About Foundever

Foundever is a global leader in customer experience (CX) and business process outsourcing (BPO), providing customer service, sales, and technical support solutions to a wide range of industries. With a workforce of over 100,000 employees across more than 45 countries, the company operates contact centers and digital transformation services for major brands worldwide. Its global headquarters is in Miami, USA, and it is one of the largest CX providers in the world.

In Spain, Foundever has a significant presence with multiple delivery centers in cities such as Madrid, Málaga, Sevilla, and Barcelona. The company is known for its multilingual and multicultural work environment, frequently hiring international professionals for roles supporting various European markets, including German, French, Italian, Dutch, and Portuguese. For international hires, Foundever offers opportunities to work in a dynamic, fast-paced environment with career growth in customer service, sales, AI, and technology, making it an attractive option for those looking to relocate to Spain.

Industry: BPO
Founded: 2021
Employees: 100,000+
Headquarters: Miami, USA
In Spain: Madrid, Málaga, Sevilla and 1 more

Good to know if you are moving

Foundever has multiple offices in Spain, including Madrid, Málaga, Sevilla, and Barcelona, offering a variety of locations for relocation.
The company frequently hires for multilingual roles (German, French, Italian, Dutch, Portuguese), making it a good fit for international professionals with language skills.
Many positions offer hybrid work models, providing flexibility for employees.
Foundever provides opportunities for career growth in customer service, sales, AI, and technology, with roles ranging from entry-level agents to senior technical leads.
The company is a global leader in CX, offering a stable and well-established work environment for international hires.

In their own words

About the company & team

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Additional information

The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV.

All open roles at Foundever