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Retail Advisor

On-site in Ciudad Real·Full-time·Added 3 days ago (last checked 22 Oct)

Our summary

Salary
From €21,000 a year

About €1,470 a month after tax.

Work mode
On-site, Ciudad Real
Contract
Fixed-term contract, full-time hours
Education
Upper secondary (Bachillerato)

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Have at least one year of experience in direct contact with people, in sales-retail or customer service environments (experience in optics is not necessary).
  • Hold a secondary qualification, such as Bachillerato or FP, in Commerce, Marketing and Sales Management or a Higher Degree in Opticianry.
  • Be fluent in IT tools such as Ms Office, SAP....
  • Values and skills: Empathy - closeness - agility - self-responsibility - attention to detail - communication.

Nice to have

  • If you know SAP, it will be an extra point in your favor.
  • We value if you are interested in fashion, image care, or health.

Pay & benefits

What you'll get

  • Salary: regulated by the specific collective agreement. From 21,000 euros (fixed) plus variable based on team objectives.
  • Work-life balance measures: Continuous schedules whenever possible due to commercial opening hours. 31 working days of vacation per year and advance planning of days off so you can organize yourself.
  • Evolution: Continuous in-person and online training at our GO Academy.

The role

_______________________________________________________________________________________________________________________________

At GENERAL OPTICA our mission is to provide visual and auditory solutions to all people to improve their quality of life, fostering the development of our collaborators' talent and generating sustainable profitability.

Do you enjoy helping your customers and are you looking for a change of environment? To improve your conditions or to continue growing? How about specializing as an advisor for visual health products and services in retail?

We offer you the environment and the resources to take the leap: to apply your passion for people and your vocation for service every day to create a unique experience. Your mission at General Óptica is clear: to understand people in order to offer them expert advice in image and visual health, personalized, and to build a relationship of trust, professionalism, and honesty.

What you'll do

  • Accompany each customer to help them choose the glasses that best suit their way of seeing, their style, and what they need in their daily life, following the prescribed indications.
  • Provide close and quality attention, with judgment and common sense, making what can be complex easy.
  • Explain services, conditions, and guarantees, always in a clear and transparent way and considering the customer's reality and situation.
  • Manage the scheduled appointment agenda and follow up with current customers.
  • Participate in visual and auditory health promotion campaigns, promoting changes in habits.
  • Ultimately, be their reference and trusted person.
  • Master the product and services. Stay up to date with news, campaigns, promotions, changes...
  • Collaborate with your colleagues in the organization of the store and retail and visual merchandising processes and operations.

How you'll work

Temporary contract | Full-time | Ciudad Real (Ciudad Real)

  • Stability and security: Temporary contract (interim) full-time with immediate start.

What do you need to be one of our advisors?

Thank you very much for your trust!

_______________________________________________________________________________________________________________________________

Hiring process

How does it look to you? Apply. We would love to meet you.

Register on this portal if you are interested in this offer!

_______________________________________________________________________________________________________________________________
Contact us at seleccion@general-optica.es if you have any questions or comments.
The HR Selection and Development team at GENERAL OPTICA
_______________________________________________________________________________________________________________________________

About General Óptica

General Óptica is a Spanish optical and hearing-care retail chain that has been caring for customers' sight and hearing since 1955. The company sells prescription glasses, sunglasses, contact lenses and hearing aids through its store network and online shop, and provides vision and hearing services such as eye examinations, contact-lens fittings and audiology. It also operates a franchise model alongside its own locations.

Its stores carry brands such as Ray-Ban, Oakley, Police, Tous, Tom Ford and Silhouette, and the company offers service propositions like the 'Garantía 360' breakage, adaptation and manufacturing coverage, the Club Privilege customer programme, free contact-lens trials and a virtual glasses try-on tool on its e-commerce site.

Industry
Optical retail

In their own words

About the company & team

  • You will be part of a way of working where the important thing is to truly help every person, to collaborate, and not to compete.
  • We trust your judgment. You will have autonomy to do your job well, with support and with tools to continue improving.

Did you know that...?
...at General Optica we have a network of more than 200 owned stores in Spain and a team of almost 2,000 professionals.
...we belong to the De Rigo group, one of the world leaders in the manufacture, design, and distribution of high-end optical fashion.
---we guarantee equal opportunities in the selection processes.

Additional information

Company committed to equal opportunities in all its selection processes.

© GENERAL OPTICA, Vision and Hearing

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