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Program Coordinator

On-site in Barcelona·Full-time·Added 28 days ago

Global University Systems

13 open roles

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Overview

Job details

Permanent contract
Full-time hours.

Requirements

Have the right to work in Spain
Global University Systems doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Barcelona
No relocation package mentioned.
University degree
“An undergraduate degree or equivalent experience.” — per the ad.

Requirements

What we're looking for

An undergraduate degree or equivalent experience.
Customer-focused with excellent interpersonal skills, including professional credibility, relationship building and influencing
Professional proficiency in written and spoken English and Spanish.
Ability to multitask and collaborate cross-functional across international teams, good attention to detail and great communication skills.
Results-driven, solution-oriented and self-disciplined
Ability to multitask in a busy, highly pressured, fast-paced working environment
Minute attention to detail, strong adaptability, empathy and resilience
Proficiency in Microsoft Office and/or Google Suite
Enthusiasm to work in the education sector and to support student success
Excellent presentation skills and a high level of confidence
Proactive, self-motivated and achievement-driven with a ‘can-do’ attitude

The role

What you'll do

1. Timetable Management

Communicate promptly with students regarding timetable changes, progression, and pathway options
Maintain accurate records using the timetable tracker.
Coordinate the selection of pathways for students.
Communicate details about certificate programs available for students.
Ensure SYS is prepared for intake and promptly address any related issues.
Collaborate with the Berlin team on English enhancement courses.
Collaborate with the Berlin team on Spanish and English lessons (Inlingua)
Create modules and add students to Canvas for Study Methods and Research Methodology.

2. Attendance Monitoring

Monitor student attendance closely in adherence to the Policy and Process
Issue attendance warnings as necessary and track student feedback
Prepare attendance reports and handle related queries via the Attendance mailbox
Liaise with lecturers regarding attendance registers and any associated issues.
Process absence authorization requests, excuses, and Attendance Letter requests.

3. Supervision of Deferrals, term-breaks, withdrawals, and course changes for the BCN/Madrid campus students.

Sending withdrawal notices.

Following up with online student

4. Study Tools Support

Support newly registered students
Offer assistance to students navigating Canvas, the Student Portal, Outlook, and ProQuest, and liaise with departments when necessary

5. Event management including Orientation, info-sessions, and graduation.

6. Coordinate module surveys and achieve 60% of response rate.

7. Supporting registration and finalization of registration on campus where needed

8. Support students on non-academic matters: student services matters, including TIE, accommodation, health insurance and events.

9. Student conduct: Coordinating informal and formal disciplinary processes, meetings, panels, communications, case records and required external reporting.

10. Letters and documentation: Issuing matriculation, partner matriculation, holiday confirmation, attendance, ex-matriculation and visa-support letters.

11. Assist with various administrative/events/operations tasks as needed.

About Global University Systems

Global University Systems (GUS) is an international education group that owns and operates a network of higher education institutions across Europe, North America, and Asia. The group offers a wide range of programs in business, technology, healthcare, and law, with a focus on flexible and career-oriented learning. GUS institutions include well-known brands such as the University of Law in the UK, GISMA Business School in Germany, and the Berlin School of Business and Innovation (BSBI) in Germany, which has campuses in Barcelona and Madrid.

In Spain, GUS operates through BSBI, offering English-taught MBA and other postgraduate programs in Barcelona and Madrid. The company is actively hiring freelance lecturers and academic staff for its Spanish campuses, making it a relevant employer for international academics and professionals who want to teach in Spain. GUS emphasizes a multicultural and international work environment, with English as the primary language of instruction, which is particularly attractive for expatriates and international educators.

Founded: 2013
Employees: 5,000–10,000
Headquarters: London, UK
In Spain: Barcelona, Madrid
Website: globaluniversitysystems.com

Good to know if you are moving

GUS operates BSBI with campuses in Barcelona and Madrid, offering English-taught programs, making it accessible for international lecturers.
The company hires freelance lecturers on a flexible basis, which can be ideal for professionals seeking part-time academic work in Spain.
Positions are often open to international candidates, with English as the primary language of instruction, reducing language barriers.
GUS provides opportunities for career growth in a global education network, with potential to teach across different campuses in Europe.
The company supports relocation for international staff, with a multicultural work environment and a focus on diversity.

In their own words

Additional information

An international environment with a multicultural audience and a meaningful social impact
Support in achieving your professional goals and development
Opportunities for career growth alongside BSBI, including leadership roles
Extensive training to equip you with the knowledge and skills needed to excel
Work in a young, dynamic and positive culture that fosters collaboration
Performance-based commissions to incentivize sales success
Be at the forefront of an exciting educational opportunity, leading the way forward and growing with BSBI

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

All open roles at Global University Systems