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Senior Solutions Engineer | Spain | Remote

Remote from Spain·Added 2 months ago (last checked 20 Oct)

Grafana Labs

13 open roles

Our summary

Salary
€107,000 - €132,000 a year

About €5,650 - €6,800 a month after tax, or €6,460 - €8,040 under the Beckham regime.

Work mode
Remote from Spain
Contract
Permanent contract
English
Required
Experience
5+ years

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

  • Pay clears the EU Blue Card threshold

    The advertised pay is over the €41,356 bar, so the route exists if Grafana Labs uses it.

More jobs over the Blue Card threshold

Skills

Nice to have

Requirements

What we're looking for

  • 5+ years of technical pre-sales experience
  • Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
  • You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
  • You love solving technical challenges and thrive on bringing creative solutions to our customers
  • You should have a technical mindset and a desire to grow technically.
  • Must be located in Spain

Nice to have

  • Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage
  • Experience with sales methodologies like MEDD(P)ICC is a plus

Pay & benefits

What you'll get

In Spain, the OTE (On-Target Earnings) compensation range for this role is EUR 107,000 - EUR 132,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes-RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.

The role

The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.

A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.

What you'll do

  • Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
  • Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
  • Delivering product and technical presentations to potential and existing customers
  • Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
  • Driving product conversations based on need and problems with customers
  • Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

How you'll work

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication - Expect open decision-making and regular company-wide updates.
  • Innovation-Driven - Autonomy and support to ship great work and try new things.
  • Open Source Roots - Built on community-driven values that shape how we work.
  • Empowered Teams - High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways - Defined opportunities to grow and develop your career.
  • Approachable Leadership - Transparent execs who are involved, visible, and human.
  • Passionate People - Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Hiring process

5 steps5 interviews
  1. Recruiter conversation

    With a recruiter

    Initial discussion to align on your experience, the role and your goals, with time for your questions.

  2. Hiring manager & leadership interviews

    With hiring manager and leadership

    Conversations about expectations, impact and mutual fit with the people you would work with closely.

  3. Practical challenge

    A role-relevant exercise such as a coding task, presentation or take-home assignment that reflects real work; no trick questions.

  4. Wayfinder interview

    With a cross-functional team member · Not every role

    For senior and sales roles, an additional conversation with a cross-functional team member.

  5. Final interviews

    A deeper dive into collaboration, decision-making and your potential impact on the team.

  • Grafana Labs aims to decide within two business days of the final interview.
  • Interviews are structured, behavioural and situational, and every candidate goes through the same process.

Hiring process

You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity.

About Grafana Labs

Grafana Labs is the company behind Grafana, the leading open-source observability platform, along with other popular open-source projects like Loki, Tempo, and Mimir. The company provides a comprehensive suite of products for monitoring, logging, and tracing, serving a wide range of industries globally. With a strong focus on open-source innovation, Grafana Labs has grown into a major player in the observability space, with a distributed workforce and a strong emphasis on remote work.

In Spain, Grafana Labs has a significant remote presence, with many roles open to candidates based in the country. The company is known for its remote-first culture, which is highly attractive to international professionals. They value flexibility, collaboration, and a strong commitment to open-source principles. For international hires, Grafana Labs offers the opportunity to work with a globally distributed team, contributing to products used by millions of users worldwide.

Industry
Observability
Founded
2014
Employees
1,000–5,000
Headquarters
New York, USA

Good to know if you are moving

  • Grafana Labs is a remote-first company, and many roles in Spain are fully remote, offering flexibility for international professionals.
  • The company is a major contributor to open-source software, providing opportunities to work on widely-used projects like Grafana, Loki, and Tempo.
  • Grafana Labs has a strong global presence, with employees in over 40 countries, making it a diverse and inclusive workplace.
  • The company offers competitive compensation and benefits, including equity, which is attractive for international hires.
  • Spain-based roles are part of the EMEA team, allowing for collaboration with colleagues across Europe, the Middle East, and Africa.

In their own words

About the company & team

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We're scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

Additional information

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

For information about how your personal data is used once you've applied to a job, check out our privacy policy.

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