Senior Application Support Engineer responsible for maintaining a banking CLM system. The role offers private health insurance, stock purchase plans, and professional certifications.
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Job details
Fully remote
Per the ad.
Requirements
Have the right to work in Spain
EPAM doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Have 7+ years of experience
Senior-level role.
Pay & benefits
What you'll get
- Private health insurance
- EPAM Employees Stock Purchase Plan
- 100% paid sick leave
- Referral Program
- Professional certification
- Language courses
Requirements
What we're looking for
- 7+ years of CRM industry experience across full lifecycle implementations
- 7+ years of Salesforce experience including 5+ years leading solution architecture design
- Advanced knowledge of Salesforce configuration and custom development
- Expertise in Sales Cloud, Service Cloud, Community Cloud, Data 360 and Agentforce
- Proven ability to design and optimize business processes across systems
- Strong knowledge of integration architecture and user experience principles
- Excellent written and verbal communication skills
- Experience in writing user stories and applying design thinking concepts
- Relevant Salesforce certifications (Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder)
Nice to have
- Additional industry certifications like FSL, CPQ, or B2C preferred
- Experience performing technical support during sales cycles
- Background in multiple CRM platforms in addition to Salesforce
- Experience in Agentic AI, including different LLMs
The role
We're looking for a Senior Solution Architect to join our team in Spain in a remote working mode (once a month office presence can be required). In this role, you will lead Salesforce solution architecture strategy and implementation, ensuring the delivery of innovative, scalable solutions for large enterprise clients. Your impact will drive digital transformation across multiple industries including retail, media, healthcare, insurance and finance. You will play a key role in aligning business requirements with technical strategy, guiding cross-functional teams, and mentoring Salesforce professionals to achieve business outcomes.
What you'll do
- Lead technical architecture for Salesforce projects
- Facilitate discovery sessions to analyze business needs and pain points
- Engage stakeholders to define outcomes, success criteria, and solution design
- Translate business requirements into architected Salesforce solutions
- Perform fit-gap analysis and create comprehensive solution design documents
- Estimate level of effort for proposed solutions and articulate benefits and risks
- Develop capability and platform roadmaps aligned with client strategy
- Provide thought leadership to improve operations using Salesforce capabilities
- Build strong client relationships and act as a trusted advisor
- Support sales efforts with technical presentations and solution sizing
Hiring process
Apply
Conversation with Talent Acquisition
With a Talent Acquisition Specialist
An introductory conversation with a Talent Acquisition Specialist.
Technical interview
Video call
An online technical interview.
Interview with the hiring manager
With a hiring manager
A general interview with the hiring manager.
Offer
- The block is a template on EPAM location pages; the Spain page itself does not show it.
About EPAM
EPAM Systems is a global leader in digital platform engineering and software development services, headquartered in Newtown, Pennsylvania, USA. The company partners with a wide range of industries, including finance, healthcare, retail, and technology, to deliver innovative solutions in cloud, data, artificial intelligence, and enterprise platforms. With over 60,000 employees worldwide, EPAM is recognized as one of the largest IT services companies in the world, consistently ranked among the top providers in the industry.
In Spain, EPAM has established a significant presence with offices in Madrid and Barcelona, serving as key hubs for its European operations. The company is known for its collaborative and innovative work culture, offering opportunities for international professionals to work on cutting-edge projects with global teams. EPAM's Spain offices are particularly active in areas like SAP, cloud engineering, data engineering, and capital markets, making it an attractive destination for skilled IT professionals looking to relocate to Spain.
- Industry
- IT Services
- Founded
- 1993
- Employees
- 50,000–100,000
- Headquarters
- Newtown, USA
- In Spain
- Madrid, Barcelona
- Website
- epam.com
Good to know if you are moving
- EPAM has offices in Madrid and Barcelona, offering opportunities for international professionals to work in Spain.
- The company provides relocation support for international hires, including visa assistance and onboarding programs.
- EPAM is known for its strong focus on professional development, with access to extensive training and certification programs.
- The Spain offices work on global projects, giving employees exposure to diverse industries and technologies.
- EPAM offers a flexible work environment, including remote and hybrid work options, which can ease the relocation process.
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