€2K
What they offer
€1,600 a month
Gross, as stated in the ad.
Full-time hours
Per the ad.
What they ask for
Have the right to work in Spain
Grupo Crit doesn't mention sponsorship in the ad.
Work on-site in Fuenlabrada
No relocation package mentioned.
You'll most likely need Spanish to apply.This job was automatically translated to English,.
The role
Are you looking for a stable and versatile position where you can add value in the distribution sector? At Grupo Crit, we are looking to recruit an Inside Sales Administrator for a major leading company in laminate flooring distribution at its center in Fuenlabrada (Madrid).
We are looking for an organized person, detail-oriented and with excellent customer service skills, capable of comprehensively managing the commercial service flow, orders, and daily operational support.
What you'll do
1. Customer Service and Technical Advisory
- In-person and multichannel service: Direct attention to customers in the sales office (assistance with inquiries, quotes, orders, and technical specifications of products/transformation services).
- Preparation of quotes and orders: Creation of offers adjusted to rates and optimization of material consumption according to received specifications.
- Collections and balancing: Management of in-person collections (cash/card) and responsibility for the daily cash register.
2. Operations, Logistics, and Purchasing
- Coordination with Warehouse: Continuous communication with the warehouse manager for the assignment of operators, order preparation, and coordination of delivery deadlines.
- Procurement Management: Management of replenishment orders to suppliers, shipment tracking, and computer registration of material reception/incident control.
- Logistics Support: Support to the manager in resolving incidents on distribution routes (deliveries, returns, reshipments, transfers between warehouses).
- Catalog Management: Coding of new items in the system following established guidelines.
3. Document Management and After-Sales
- After-sales and Claims: Reception, processing, and resolution of incidents, claims, and issuance of credit notes/rectifying invoices or collection orders.
- General Administration: Filing, classification, and computer registration of delivery notes, cash invoices, receipts, and similar documentation.
- Reporting to Management: Direct and immediate communication of operational incidents to guarantee service continuity.
Requirements
What we're looking for
- Education: Intermediate Vocational Training (CFGM) in Administration, Commerce, Marketing, or similar.
- Experience: Minimum of 1 year in similar positions in customer service, inside sales, or order management.
- Digital tools: Fluent use of office tools, ERP systems, CRM and knowledge of optimization or CAD programs is valued.
- Key competencies: Person with high analytical capacity, conflict resolution, initiative, adaptability, versatility, and orientation toward quality.
- Other: Driver's license (B) and residence near Fuenlabrada.
Pay & benefits
What you'll get
- Contract and Stability: Long-term project with an initial 3-month contract through a temporary agency (ETT) + direct incorporation into the company's workforce.
- Working Day: Full-time (40 hours per week).
- Schedule: Split shift from Monday to Friday (08:30 to 18:00h with a minimum of 1.30h for lunch).
- Salary: Approximately €1,600 gross/month.
- Location: Fuenlabrada (Madrid).
- Start Date: Immediate.
The role
¿Buscas un puesto estable y polivalente donde aportar valor en el sector de la distribución? En Grupo Crit buscamos incorporar a una importante empresa líder en distribución de suelos laminados en su centro de Fuenlabrada (Madrid) a un/a Administrativo/a de Venta Interna.
Buscamos a una persona organizada, orientada al detalle y con excelente trato al cliente, capaz de gestionar de forma integral el flujo de atención comercial, pedidos y soporte a la operativa diaria.
What you'll do
1. Atención al Cliente y Asesoramiento Técnico
- Atención presencial y multicanal: Atención directa a los clientes en la oficina de ventas (asistencia en consultas, presupuestos, pedidos y especificaciones técnicas de producto/servicios de transformación).
- Elaboración de presupuestos y pedidos: Confección de ofertas ajustadas a tarifas y optimización en el consumo de materiales según especificaciones recibidas.
- Cobros y arqueo: Gestión de cobros presenciales (efectivo/tarjeta) y responsabilidad de la caja diaria.
2. Operaciones, Logística y Compras
- Coordinación con Almacén: Comunicación continua con el responsable de almacén para la asignación de operarios, preparación de pedidos y coordinación de plazos de entrega.
- Gestión de Aprovisionamiento: Gestión de pedidos de reposición a proveedores, seguimiento del envío y registro informático de la recepción del material/control de incidencias.
- Soporte Logístico: Apoyo al responsable en la resolución de incidencias en rutas de distribución (entregas, devoluciones, reenvíos, trasvases entre almacenes).
- Gestión del Catálogo: Codificación de nuevos artículos en el sistema siguiendo las pautas establecidas.
3. Gestión Documental y Postventa
- Postventa y Reclamaciones: Recepción, trámite y resolución de incidencias, reclamaciones y emisión de abonados/facturas rectificativas u órdenes de recogida.
- Administración General: Archivo, clasificación y registro informático de albaranes, facturas al contado, recibos y documentación similar.
- Reporte a Dirección: Comunicación directa e inmediata de incidencias operativas para garantizar la continuidad del servicio.
Requirements
What we're looking for
- Formación: Ciclo Formativo de Grado Medio (CFGM) en Administración, Comercio, Marketing o similar.
- Experiencia: Mínima de 1 año en puestos similares de atención al cliente, venta interna o gestión de pedidos.
- Herramientas digitales: Manejo fluido de herramientas de ofimática, sistemas ERP, CRM y valorable conocimientos en programas optimizadores o CAD.
- Competencias clave: Persona con alta capacidad analítica, resolución de conflictos, iniciativa, adaptabilidad, polivalencia y orientación a la calidad.
- Otros: Permiso de conducir (B) y residencia cercana a Fuenlabrada.
Pay & benefits
What you'll get
- Contrato y Estabilidad: Proyecto a largo plazo con contratación inicial 3 meses por ETT + incorporación directa a la plantilla de la empresa.
- Jornada: Completa (40 horas semanales).
- Horario: Turno partido de Lunes a Viernes (08:30 a 18:00h con 1.30h min de comida).
- Salario: 1.600€ bruto/mes aproximadamente.
- Ubicación: Fuenlabrada (Madrid).
- Incorporación: Inmediata.
About Grupo Crit
Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.
In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.
- Industry
- Staffing
- Website
- grupo-crit.com
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