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Senior BMC Consultant

Remote, Barcelona·Full-time·Added 2 months ago (last checked 8 Oct)

Grupo Digital

170 open roles

Overview

Job details

  • Permanent contract

    Full-time.

  • Fully remote

    Per the ad.

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Requirements

  • Have 6+ years of experience

    Senior-level role.

  • Higher vocational training (FP Grado Superior)

    “Titulación de CFGS o superior.” — per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • More than 6 years of experience in the preparation and deployment of ITSM tools on the BMC platform.
  • Demonstrable experience in configuration, parameterization, and validation of BMC Helix ITSM.
  • Advanced knowledge of ITSM processes: Incident, Request, Change, and Problem Management.
  • Experience coordinating teams, clients, and providers during the transition to operation.
  • Higher Vocational Training (CFGS) degree or higher.
  • ITIL Certification.
  • BMC Certification.
  • Catalan level C1 (essential).

Nice to have

  • Experience in projects for Public Administrations.
  • Knowledge of multi-vendor environments and service governance models.
  • Experience with:
  • ITIL 4 Specialist / Practitioner (Configuration & CMDB, Observability and Monitoring).
  • BMC Helix ITSM Administrator.
  • BMC Helix Digital Workplace.
  • Jira / Jira Service Management.
  • Power BI.
  • Celonis.
  • ...

The role

at GP DIGITAL we are looking for a client Public Sector

What you'll do

  • Prepare and fine-tune service tools on the BMC Helix ITSM platform.
  • Configure, parameterize and validate the platform before it enters operation.
  • Define operational processes and procedures aligned with ITIL.
  • Coordinate the transition to operation together with technical teams, the client, and providers.
  • Prepare the technical and functional documentation of the solution.
  • Identify and manage risks, dependencies, and possible deviations during the service preparation phase.
  • Collaborate in the continuous improvement of service management processes.

How you'll work

  • Contract: Permanent and/or freelance
  • Location: BARCELONA
  • Modality: HYBRID

>> depending on project requirements, client visits...

  • Schedule: Full-time
  • Start: JANUARY 2027

Senior "BMC" service preparation Consultant

Are you passionate about the implementation and preparation of ITSM platforms before they go into production?

We are looking for a senior profile specialized in BMC Helix who wants to participate in high-impact projects, ensuring a transition to efficient operation aligned with ITIL best practices.

You will work in a demanding technological environment, collaborating with different teams and participating in the configuration and optimization of key tools for IT service management.

Desirable

as for us... Grupo Digital

We are an IT consultancy with a team of more than 150 technology professionals, where you will find stable projects at leading national and international clients, developing solutions in application development, systems architecture, Artificial Intelligence, Cloud, Cybersecurity, Big Data, etc.

more information on our website www.grupodigital.eu

About Grupo Digital

Grupo Digital is a Spanish IT consulting and talent outsourcing company based in Madrid. It provides IT recruitment, outsourcing, and technology consulting services, helping companies find and hire skilled tech professionals. The firm has a database of over 190,000 candidates and uses AI-driven matching to accelerate hiring, with a focus on roles in software development, data, cloud, cybersecurity, and SAP/ERP systems.

Grupo Digital operates primarily in Spain, with offices in Madrid and Valencia, and offers many remote and hybrid positions across the country. The company emphasizes flexibility, work-life balance, and professional development, making it an attractive option for IT professionals looking to work in Spain. Its international relevance is limited, as it mainly serves the Spanish market, but it provides opportunities for tech talent seeking roles in Spain.

Industry
IT Services
Headquarters
Madrid, Spain
In Spain
Madrid, Valencia

Good to know if you are moving

  • Grupo Digital is headquartered in Madrid, Spain, with an additional office in Valencia.
  • Many job openings are remote or hybrid, offering flexibility for international candidates.
  • The company provides benefits such as flexible hours, training opportunities, and parental leave.
  • It holds ISO 9001, ISO 27001, and ISO 14001 certifications, indicating quality and security standards.
  • The company participates in R&D projects with universities and public bodies, fostering innovation.
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