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On-site in Málaga·Added 4 days ago (last checked 29 Oct)
Our summary
- Work mode
- On-site, Málaga
- Education
- Vocational training (FP Grado Medio)
Visa options
The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.
This job advert was originally written in Spanish.
Requirements
What we're looking for
* Basic qualification: Intermediate - Higher Vocational Training Cycle (Commerce/Marketing; Administration/Finance) or High School Diploma.
* Recommended complementary qualification: Business Administration, Economics, Business Studies, Marketing.
* Professional Experience: Minimum 1 year in a similar position or 2-3 years as an Assistant Store Manager.
* Other Requirements and knowledge and skills related to the different aspects of the store:
- Economic management of the business unit
- IT tools at user level
- Customer service
- Point of sale organization and commercial techniques
- Team leadership and communication skills
The role
Why choose us?
✅ Stability: You will be part of a consolidated and leading company in the sector.
📈 Growth: We support internal promotion and talent development.
What you'll do
Your role in our team
Your mission will be: To contribute to the achievement of objectives, guaranteeing excellent service to customers, through efficient management of the assigned human and technical resources.
📋 As a fundamental part of the store, your main functions will be:
▪ Quality Management in Customer Service:
- Manage complaints, incidents, and suggestions to guarantee a quality service.
- Involve the team in the continuous improvement of customer service.
- Ensure a satisfactory experience and reinforce loyalty.
▪ Management of the store's profitability:
- Analyze the main management indicators and detect deviations from objectives.
- Control sales, margins, shrinkage, unknown loss, expenses, and productivity, proposing corrective measures.
- Analyze turnover and absenteeism, anticipating staffing needs and coordinating with the People and Wellbeing department.
- Perform floor inventories and monitor processes that affect the store's profitability.
▪ Sales management oriented towards achieving the objectives set by headquarters:
- Meet sales objectives through the analysis of indicators.
- Identify areas for improvement and organize corrective actions.
- Involve the team in the achievement of objectives.
- Supervise the compliance and application in-store of corporate policies and guidelines.
▪ Integral Management of Sales Operations and Customer Experience:
- Guarantee the availability, quality, and correct presentation of the product.
- Control stocks, orders, and price updates.
- Optimize operations and guarantee compliance with OHS and food quality legislation.
- Guarantee compliance with the store's organizational model.
- Supervise quality standards and product assortment in store. - Implement cross-selling and impulse selling to maximize results. - Analyze sales and improve the customer experience
▪ Lead the team:
- Organize, coordinate, and supervise the team and its operations.
- Manage schedules and rosters, daily meetings to evaluate performance and reinforce training.
- Drive the training, development, and recognition of the team.
- Guarantee excellence in service and compliance with regulations.
- Lead effectively, recognizing performance and motivating the team
🧠 COMPETENCIES
- Corporate Identity
- Communication and Influence
- People development
- People Leadership
- Analytical thinking
- Team management and cooperation
- Organization, rigor, and quality
- Analytical Thinking
- Emotional Management
- Results Orientation
About Grupo MAS
Grupo MAS is a leading food retail group in southern Spain, operating more than 260 supermarkets and food service establishments across Andalusia and Extremadura. With a strong focus on fresh, local products and proximity retail, the company employs over 5,600 people and continues to expand through organic growth and acquisitions. Its brands span supermarkets, cash-and-carry, catering, and pet food, reflecting a diversified approach to food distribution and hospitality.
- Industry
- Food Retail
- Founded
- 1973
- Employees
- 5,000–10,000
- Headquarters
- Seville, Spain
- In Spain
- Seville, Malaga, Cordoba and 4 more
Good to know if you are moving
- Grupo MAS is headquartered in Seville, Spain, and operates primarily in Andalusia and Extremadura, offering opportunities in both urban and rural areas.
- The company emphasizes stable employment, with 85% of its workforce on permanent contracts, and provides training through its own center, MAS T FORMA.
- Employees receive direct discounts at company stores, special rates for leisure activities, and wedding, maternity, and paternity gift vouchers.
- The company is expanding, recently integrating the Maskom chain in Malaga, which may create new roles in the region.
- Spanish language proficiency is likely essential for most positions, as job listings and corporate communications are in Spanish.
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