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89,000+ live jobsRisk and Fraud Technician
On-site in Melilla·Full-time·Added yesterday (last checked 9 Nov)
102 open roles
Our summary
- Hours
- Rotating shifts · Includes weekends
- Work mode
- On-site, Melilla
- Contract
- Permanent, full-time hours
- Spanish
- Expected (ad in Spanish)
- English
- Required
- Other languages
- Portuguese
- Education
- Upper secondary (Bachillerato)
- Benefits
- Private health insurance, flexible pay plan, meal vouchers
Visa options
The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.
Skills
Nice to have
This job advert was originally written in Spanish.
Requirements
What we're looking for
Minimum of 1 year of experience in positions related to risk, fraud, customer service, payments, or document review.
Advanced level of Microsoft Office, especially Excel.
Knowledge of anti-money laundering (AML) prevention.
Analytical skills and attention to detail.
English level B2 or higher.
Nice to have
Experience with KYC tools and anti-fraud systems is valued.
Knowledge of the online sports betting sector or financial services is valued.
Intermediate or advanced level of Portuguese is valued.
Education & certifications
High School Diploma or Vocational Training.
Higher Vocational Training (CFGS) in Administration and Finance is valued.
University degree in Business Administration, Economics, Finance, or similar degrees is valued.
Pay & benefits
What you'll get
Permanent full-time contract.
Flexible compensation plan (medical insurance, meal vouchers, childcare vouchers, training, and transport).
Continuous training and real opportunities for professional development.
Exclusive discounts and benefits for employees.
20% discount in all Hospitality and Catering establishments of Grupo Orenes.
Joining an innovative and multidisciplinary team in constant evolution.
The role
Orenes Grupo, a business holding with more than 55 years of experience in the leisure, hospitality, catering, and private gaming sectors, is looking to incorporate a Risk and Fraud Technician into its team in Melilla.
The selected person will be part of the Risk and Fraud area, contributing to the detection, prevention, and analysis of fraudulent activities in our online channels, guaranteeing compliance with applicable regulations and the security of our customers.
What you'll do
Process fund withdrawal requests by applying the established controls for fraud prevention.
Verify documentation provided by customers in accordance with KYC procedures and regulatory requirements.
Manage and review alerts generated by anti-fraud and identity validation tools.
Analyze fraud patterns related to multi-accounting, identity theft, promotion abuse, collusion, or chargebacks.
Investigate incidents related to payments, withdrawals, and user account movements.
Provide support to the Customer Service team regarding inquiries related to payments and possible signs of fraud.
Document cases, investigations, and results to guarantee information traceability.
Collaborate with different departments to ensure correct incident management and minimize operational risks.
Contribute to the continuous improvement of fraud control and prevention processes.
Other
Analytical skills and a results-oriented approach.
Organisation and planning.
Proactivity and problem-solving ability.
Teamwork and communication skills.
Availability to work weekends and holidays.
Availability to work in rotating shifts according to the operational needs of the department.
About Grupo Orenes
Grupo Orenes is a Spanish gaming and hospitality group headquartered in Murcia, Spain. The company operates a wide range of leisure and entertainment businesses, including bingos, casinos, sports bars, and restaurants, with a strong presence across Spain. It is one of the leading operators in the Spanish gaming sector, managing venues such as Casino Odiseo and various bingo halls and sports bars.
For international professionals, Grupo Orenes offers opportunities in customer-facing roles such as gaming floor staff, croupiers, and hospitality positions, as well as technical roles in electronics and maintenance. The company's operations are primarily in Spain, with offices and venues in cities like Murcia, Madrid, Valencia, Seville, and others. The work culture is rooted in the Spanish gaming and hospitality industry, and while most roles require Spanish language skills, the company provides a stable and established environment for those looking to work in this sector.
- Industry
- Gaming and Hospitality
- Founded
- 1950
- Employees
- 1,000–5,000
- Headquarters
- Murcia, Spain
- In Spain
- Murcia, Madrid, Valencia and 9 more
Good to know if you are moving
- Grupo Orenes is a family-owned Spanish company with a long history in the gaming and hospitality industry, offering stable employment in a well-established sector.
- The company operates venues across multiple Spanish cities, including Murcia, Madrid, Valencia, Seville, and others, providing opportunities in various locations.
- Most roles require Spanish language proficiency, as they involve direct interaction with customers and local operations.
- The company offers a range of positions from gaming floor staff and croupiers to hospitality roles like cooks and waiters, as well as technical positions in electronics.
- As a Spanish company, it provides an authentic experience of working in the local gaming and hospitality industry, with a focus on customer service and entertainment.
In their own words
About the company & team
At Orenes Grupo, we believe in equal opportunities. All applications will be valued exclusively based on experience, training, and professional competencies, without distinction of age, sex, sexual orientation, gender identity, nationality, ethnic origin, religion, or disability. Applications from people with a disability certificate will be positively valued.
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