What they offer
Part-time hours
Per the ad.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Huelva
No relocation package mentioned.
You'll most likely need Spanish to apply.This job was automatically translated to English,.
The role
What you'll do
As a Sales Advisor at H&M, you will play a key role in creating an exceptional customer experience. You will welcome customers, guide them through the store, and help them find what they need while showing them our products. Acting in line with our values, you will contribute to both your own success and the company's success.
You will be responsible for:
- Sharing your knowledge of fashion and products to help customers make decisions.
- Collaborating with your team to deliver exceptional service at every stage of the customer experience.
- Ensuring the sales floor and stockroom are clean and tidy.
- Supporting with store opening and closing.
- Representing a positive image of yourself and the brand during all customer interactions.
Requirements
What we're looking for
We are looking for people with...
- Experience in customer service in the fashion, retail, or similar sectors.
And who are…
- Passionate about fashion and about delivering an exceptional in-store experience while promoting our products and driving sales.
- You thrive in collaborative and dynamic environments.
- Communicative, creative, curious about using store technology, and with a strong desire to learn and develop.
- Flexible and action-oriented.
Pay & benefits
What you'll get
At H&M Group, we are proud to be a dynamic and welcoming company. We offer our employees attractive benefits with extensive development opportunities worldwide.
- 25% staff discount across all our H&M Group brands, both in physical stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).
- H&M Incentive Program (HIP) - a global program that rewards long-term dedication.
- Development opportunities: Access to professional growth within the H&M Group, with opportunities both locally and internationally.
The role
What you'll do
Como Sales Advisor en H&M, desempeñarás un papel clave para crear una experiencia excepcional para el cliente. Les darás la bienvenida, les guiarás por la tienda, y les ayudarás a encontrar lo que necesiten mientras les muestras nuestros productos. Actuando conforme a nuestros valores, contribuirás tanto a tu propio éxito como al éxito de la empresa.
Te encargarás de:
- Compartir tus conocimientos sobre moda y productos para ayudar a los clientes a tomar decisiones.
- Colaborar con tu equipo para ofrecer un servicio excepcional en cada etapa de la experiencia del cliente.
- Asegurar que la zona de ventas y el almacén estén limpias y ordenadas.
- Apoyar en la apertura y cierre de la tienda.
- Representar una imagen positiva de ti y de la marca durante todas las interacciones con los clientes.
Requirements
What we're looking for
Estamos buscando personas con...
- Experiencia en atención al cliente en el sector de la moda, retail o similares.
Y que sean…
- Con pasión por la moda y por ofrecer una experiencia excepcional en la tienda mientras promocionas nuestros productos a impulsas las ventas.
- Te desenvuelves bien en entornos colaborativos y dinámicos.
- Comunicándote, con creatividad, con curiosidad por usar la tecnología de la tienda, y un fuerte deseo por aprender y desarrollarte.
- Flexible y con orientación a la acción.
Pay & benefits
What you'll get
En H&M Group, estamos orgullosos de ser una empresa dinámica y acogedora. Ofrecemos a nuestros empleados beneficios atractivos con amplias oportunidades de desarrollo en todo el mundo.
- 25% de Staff discount en todas nuestras marcas del H&M Group, tanto en tiendas físicas como online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories y ARKET).
- Programa de Incentivos H&M (HIP) - un programa global que recompensa la dedicación a largo plazo.
- Oportunidades de desarrollo: Acceso al crecimiento profesional dentro del H&M Group, con oportunidades tanto a nivel local como internacional.
Hiring process
Our uniqueness comes from a combination of many factors: our inclusive and collaborative culture, our strong values, and growth opportunities. But above all, it is our people who define us.
Take the next step in your career with us. The journey begins here.
* Store role assessment:
To manage the high volume of applications for the Sales Advisor position, we use a competency-based online assessment method in some of our stores. You will need to complete it as part of the application and selection process. Your responses will be evaluated by an assessment tool that applies predefined criteria established by H&M Group.
After completing the assessment, you will have the opportunity to share your feedback and questions. If you experience any difficulties or prefer an alternative assessment method, please contact [email protected]. Choosing an alternative will not affect your application.
For more information on how we process your personal data, please refer to our Privacy Notice.
Nuestra singularidad proviene de una combinación de muchos factores: nuestra cultura inclusiva y colaborativa, nuestros sólidos valores y las oportunidades de crecimiento. Pero, sobre todo, son nuestras personas las que nos definen.
Da el siguiente paso en tu carrera junto a nosotros. El viaje comienza aquí.
* Evaluación de roles de tienda:
Para gestionar el alto volumen de solicitudes para puesto de Sales Advisor, utilizamos un método de evaluación online basado en las competencias en algunas de nuestras tiendas. Deberás completarlo como parte del proceso de solicitud y selección. Tus respuestas serán evaluadas por una herramienta de evaluación que aplica criterios predefinidos establecidos por H&M Group.
Después de completar la evaluación, tendrás la oportunidad de compartir tu feedback y preguntas. Si experimentas alguna dificultad o prefieres un método de evaluación alternativo, por favor contacta a [email protected]. Elegir una alternativa no afectará a tu candidatura.
Para más información sobre cómo procesamos tus datos personales, consulta nuestro Aviso de Privacidad.
About H&M Group
H&M Group is a global fashion and retail company headquartered in Stockholm, Sweden. It operates more than 4,000 stores across over 70 markets, offering a wide range of clothing, accessories, and home goods under brands such as H&M, COS, Monki, Weekday, and & Other Stories. The group is one of the world's largest fashion retailers, with a strong focus on sustainability and digital transformation.
In Spain, H&M Group has a significant presence with numerous stores across the country, including in Madrid, Barcelona, and other major cities. The company also operates a Customer and Transport Operations Center (CTOC) in Spain, which supports its logistics and supply chain operations. For international professionals, H&M Group offers opportunities in retail, logistics, and corporate roles, with a multicultural work environment and a commitment to diversity and inclusion.
- Industry
- Fashion and Retail
- Founded
- 1947
- Employees
- 100,000–200,000
- Headquarters
- Stockholm, Sweden
- In Spain
- Madrid, Barcelona
- Website
- hmgroup.com
Good to know if you are moving
- H&M Group has a large presence in Spain with stores in many cities, including Madrid, Barcelona, and Valencia, offering opportunities for retail and logistics roles.
- The company operates a Customer and Transport Operations Center (CTOC) in Spain, which is a hub for logistics and supply chain roles, potentially open to international professionals.
- H&M Group is known for its inclusive and diverse work environment, with a strong commitment to equal opportunities and sustainability.
- Working at H&M Group in Spain may require Spanish language skills for customer-facing roles, but corporate and logistics positions may offer more flexibility for English speakers.
- H&M Group offers part-time and full-time positions, with many sales advisor roles being part-time, which can be suitable for those seeking flexible work arrangements.
In their own words
About the company & team
Our stores are the heart of our company, where customers experience our brand first-hand. As part of the store team, every role—from Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You will also connect with the Area Team, collaborating across stores to share knowledge and achieve success together. Alongside your team, you will play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for everyone.
H&M Group is a global company with strong brands and projects. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the center of every decision we make.
We are thousands of passionate and talented colleagues, united by our shared culture and values. Together, we want to use our power, scale, and knowledge to drive the fashion industry toward a more inclusive and sustainable future.
Additional information
H&M is committed to creating an inclusive and diverse environment, and we are actively seeking qualified candidates regardless of race, gender, sexual orientation, ethnic origin, religion, nationality, disability, or age.
Within the framework of our Equality Plan, at H&M we promote real equal opportunities between women and men in all selection and professional development processes.
About the company & team
Nuestras tiendas son el corazón de nuestra empresa, donde los clientes experimentan nuestra marca de primera mano. Como parte del equipo de tienda, cada rol—desde Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Cash Office Responsible, y Delivery Responsible en tiendas más grandes—contribuye a crear un ambiente inspirador y acogedor. También conectarás con el Area Team, colaborando entre tiendas para compartir conocimientos y lograr el éxito juntos. Junto a tu equipo, desempeñarás un papel vital ayudando a los clientes a sentirse seguros y a expresar su individualidad con las últimas tendencias y estilos atemporales. Al construir conexiones significativas con los clientes en nuestras tiendas, hacemos que la moda sea accesible y sostenible para todos.
H&M Group es una empresa global de fuertes marcas y proyectos. Nuestro objetivo es demostrar que no hay compromiso entre un diseño excepcional, precios asequibles y soluciones sostenibles. Queremos liberar la moda para la mayoría, y nuestros clientes están en el centro de cada decisión que tomamos.
Somos miles de compañeros apasionados y talentosos, unidos por nuestra cultura y valores compartidos. Juntos, queremos usar nuestro poder, nuestra escala y conocimiento para impulsar la industria de la moda hacia un futuro más inclusivo y sostenible.
Additional information
H&M está comprometida en crear un ambiente inclusivo y diverso y estamos activamente buscando candidatos y candidatas cualificados independientemente de su raza, género, orientación sexual, origen étnico, religión, nacionalidad, discapacidad o edad.
En el marco de nuestro Plan de Igualdad, en H&M promovemos la igualdad real de oportunidades entre mujeres y hombres en todos los procesos de selección y desarrollo profesional.
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