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ServiceNow Developer

On-site in Madrid·Full-time·Added 2 months ago

Julius Baer

24 open roles

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Overview

Job details

  • Full-time hours

    Per the ad.

Requirements

  • Have the right to work in Spain

    Julius Baer doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

  • University degree

    “Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience)” — per the ad.

Requirements

What we're looking for

  • Proven hands-on experience with ServiceNow development (minimum 3 years preferred)

Nice to have

  • Solid understanding of JavaScript, Glide API, REST web services and streaming (Kafka)

  • Experience with Service Portal development, including widget creation and front-end customisations

  • Familiarity with ITIL processes and ServiceNow modules such as Incident, Request, and Case Management

  • Knowledge of integration patterns (e.g., MID Server, SOAP/REST APIs) and data migration techniques

  • ServiceNow Certified System Administrator (CSA); certification as Application Developer or Implementation Specialist is highly desirable

  • Awareness of security and compliance standards applicable to financial services environments

Education & certifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience)

The role

As ServiceNow Developer you drive automation and improvement of enterprise service delivery by designing and implementing solutions within the ServiceNow platform. You will build and maintain the Business Request Catalogue, develop self-service portal widgets, and create reusable Script Includes to support client- and server-side functionality. Your focus will be on configuring ticketing systems and streamlining ordering processes, always leveraging out-of-the-box features where practical to ensure scalable, maintainable, and secure solutions. Through your contributions, you enable efficient, compliant service operations and enhance the end-user experience across key processes.

What you'll do

  • Design, develop, and maintain ServiceNow solutions focused on the Business Request Catalogue and ticketing systems based on case management

  • Develop user-friendly self-service portal components, including custom widgets and forms, to improve end-user experience

  • Create and optimise reusable server- and client-side scripts (e.g., Script Includes, Business Rules, Client Scripts) for process automation

  • Implement integrations to streamline onboarding and request processes

  • Prioritise out-of-the-box ServiceNow functionality to ensure sustainable, upgrade-safe solutions with minimal customisation

  • Collaborate with stakeholders to gather requirements, translate business needs into technical designs, and deliver fit-for-purpose solutions

  • Support testing, documentation, and deployment activities within agile release cycles, ensuring quality and compliance

  • Troubleshoot issues, conduct root cause analysis, and apply fixes in development, test, and production environments

description

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together.

Job Description Summary

YOUR PROFILE

  • Strong problem-solving skills with a focus on clean, efficient, and maintainable code

  • Commitment to following ITSM best practices and enterprise architecture principles

  • Ability to work independently and collaboratively within cross-functional teams

  • Attention to detail with a quality-first mindset, especially around security and scalability

  • Proactive approach to identifying process improvements and automation opportunities

  • Clear communication skills to engage with technical peers and non-technical stakeholders

  • Adherence to change and configuration management processes in a controlled environment

Hiring process

2 steps1 interviewa task to do

  1. Online application

  2. Application review

  3. Pre-recorded video interview

    Video call · Not every role

    Used for certain jobs such as graduate positions, internships and roles that need presentation skills.

  4. First interview

    Arranged if your profile aligns with the job description.

  • Applications are usually reviewed within the first few days, later when there is an application deadline.
  • Every applicant receives a decision regardless of the outcome.

About Julius Baer

Julius Baer is a Swiss private banking group headquartered in Zurich, specializing in wealth management and advisory services for private clients. Founded in 1890, the bank operates globally with a strong presence in Europe, Asia, and the Middle East, managing assets for high-net-worth individuals. It is one of Switzerland's leading private banks, known for its personalized service and comprehensive financial solutions.

In Spain, Julius Baer has established a technology and operations hub, with a significant number of open roles in IT and engineering, including positions for ServiceNow developers, AI engineers, and full-stack developers. The bank's Spanish presence is centered in Barcelona, where it leverages local tech talent to support its global digital transformation initiatives. For international professionals, Julius Baer offers a dynamic work environment with opportunities to work on cutting-edge financial technology projects, while being part of a prestigious global banking brand.

Industry
Private Banking
Founded
1890
Employees
5,000–10,000
Headquarters
Zurich, Switzerland
In Spain
Barcelona
Website
juliusbaer.com

Good to know if you are moving

  • Julius Baer has a significant technology hub in Barcelona, Spain, with many IT roles in software engineering, AI, and cloud infrastructure.
  • The bank offers a global work environment with opportunities to collaborate with teams across Europe and other regions.
  • As a Swiss private bank, Julius Baer provides a prestigious and stable employer brand, with a strong focus on professional development.
  • Many of the open roles in Spain are in IT and engineering, indicating a growing tech presence in the country.
  • The company supports flexible work arrangements, including remote work options for some positions.

In their own words

Additional information

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

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