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Web-Conferencing Specialist

On-site in Madrid·Added 26 days ago

Krell Consulting

109 open roles

Overview

Requirements

  • Have the right to work in Spain

    Krell Consulting doesn't mention sponsorship in the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Have 4+ years of experience

    Mid-level role.

This job was automatically translated to English.

Requirements

What we're looking for

At least 4 years of experience in:

  • Advanced knowledge and practical experience (Hands-on) in Cisco videoconferencing: CMS, Expressways, B2B, MRA.
  • Advanced knowledge and practical experience in Cisco VC Endpoints of different models: Room, SX, Personal, EQ, Webex and Board series.
  • Advanced knowledge and practical experience in room peripherals: Room Navigators, Barco, Displays.
  • Advanced knowledge of video codecs and encryption algorithms.
  • Advanced knowledge of Cisco Telephony: CUCM, Unity Connection, Jabber, Cisco SBS, TRP.
  • Good knowledge of licensing models and certificates.
  • Good knowledge of SIP/H323 protocols, security and systems administration.
  • Knowledge of VMware.
  • CCNP Voice.

Nice to have

  • Teamwork.
  • Adaptability to change.
  • Service orientation.
  • Rigorous and methodical person.
  • Curiosity and a desire to learn.

The role

What you'll do

  • Resolve Level 2 incidents oriented towards Telephony and Videoconferencing.
  • Perform hardware or application troubleshooting.
  • Respond to customer escalations.
  • Participate in Telephony and Videoconferencing projects.
  • Provide support to operations teams on an ad hoc basis as necessary.
  • Guarantee the correct functioning of the Telephony and Videoconferencing infrastructure.
  • Management of the local team and knowledge transfer.
  • Perform escalations to manufacturers and L3 teams when necessary.

Description

At Krell Consulting we are looking for a Web-Conferencing specialist:

Support for Cisco VoIP services (CUCM, Unity Connection, Jabber, IP Phones, Cisco SBS, VG2xx...), Webex and Cisco videoconferencing (endpoints, TMS, Pexip…).

About Krell Consulting

Krell Consulting is a Spanish IT staffing and talent management firm founded in 2006. It provides services including outsourcing, direct selection, IT training, and RPO (Recruitment Process Outsourcing), with a focus on technology roles. The company operates primarily in Spain, offering both remote and hybrid positions across various tech disciplines.

Industry
IT Services
Founded
2006
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Oviedo

Good to know if you are moving

  • 100% Spanish capital, founded in 2006
  • Offers remote and hybrid roles across Spain, including Madrid, Barcelona, and Oviedo
  • Specializes in IT staffing, outsourcing, and training
  • Provides services in English and Spanish, with some roles requiring advanced English
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