Microsystems Team Leader

Hybrid in Madrid·Added 2 days ago

Talgo

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Overview

Job details

Permanent contract
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Talgo doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.
Higher vocational training (FP Grado Superior)
“Titulación en Ingeniería o Formación Profesional de Grado Superior en Informática o similar.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

Permanent contract directly with Talgo. ✍🏽
Compensation package consisting of fixed salary, variable salary, and pension plan.
Flexible working hours (entry from 7:30 a.m. to 9:00 a.m. and exit from 4:30 p.m. to 6:00 p.m.) with intensive working hours in summer. Possibility of teleworking 3 days a week.
At Talgo, health is a priority, and that is why we offer you health insurance that you can enjoy, both for yourself and your family.
Because at Talgo, well-being drives success: 26 vacation days in our 2026 working calendar and 6 public holidays set by the company, to make the most of your Community's calendar.🌞
Career plan designed for your professional profile and opportunities for continuous training. 🏅
Language school.

Requirements

What we're looking for

Degree in Engineering or Higher Level Vocational Training in Computer Science or similar.
Minimum of 5 years of experience in team management within IT support and microcomputing environments.
Knowledge of workstation management, IT assets, technological inventory, and end-user support.
Experience working with ITSM tools, Service Desk, and IT service management methodologies (ITIL).
English level B2 or higher.
Experience in large-scale organizations with a high volume of users.

Nice to have

We value having knowledge of Microsoft 365, Windows, deployment tools, and device management.
It would be interesting to have experience in the definition and monitoring of KPIs and service indicators, as well as in technological provider management and SLA monitoring.

The role

At Talgo, we are dedicated to revolutionizing railway transport with innovative products ranging from very high-speed trains to regional and commuter solutions.

Our trains are characterized by being sustainable, safe, and high-quality. This versatility allows our trains to cross the Saudi Arabian desert at 300 km/h or travel through countries with extreme temperatures of up to -45º in Kazakhstan.

What you'll do

You will join the Information Systems Department, leading the Microcomputing and User Support team.

Your mission will be to coordinate the operation of the support and microcomputing service, ensuring the correct management of workstations, technological assets, and user assistance, guaranteeing service quality and promoting the continuous improvement of the area's processes and tools.

To achieve this, you will carry out functions such as:

Lead and coordinate the Microcomputing team, planning activities, prioritizing tasks, and monitoring workload and the area's objectives.
Guarantee the provision of the user support service, supervising incidents, requests, and service levels to ensure an excellent user experience.
Manage the lifecycle of workstations and IT assets, including deployments, equipment renewals, inventory, and needs planning.
Coordinate the relationship with technological providers, monitoring service quality, service level agreements (SLAs), and improvement plans.
Drive automation initiatives, process optimization, and continuous improvement, actively participating in technological transformation projects.

About Talgo

Talgo is a Spanish multinational company specializing in the design, manufacture, and maintenance of high-speed, intercity, and commuter trains. With a history spanning over 80 years, Talgo is a key player in the rail manufacturing industry, known for its innovative lightweight trains and advanced technology. The company operates globally, with a strong presence in Europe, the Middle East, and Central Asia, and employs thousands of professionals across its various facilities.

In Spain, Talgo is headquartered in Madrid and has significant industrial operations in the Basque Country and other regions. The company is a major employer for engineers, technicians, and maintenance specialists, offering opportunities in design, manufacturing, quality, and project management. For international professionals, Talgo provides a dynamic work environment with a focus on innovation and engineering excellence, making it an attractive option for those looking to advance their careers in the rail industry.

Industry: Rail Manufacturing
Founded: 1942
Employees: 1,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid, Las Palmas, Barcelona
Website: talgo.com

Good to know if you are moving

Talgo is a Spanish company, so international hires will be working in a Spanish-speaking environment, with opportunities to learn or improve Spanish.
The company has a strong focus on engineering and innovation, offering roles in design, manufacturing, and maintenance.
Talgo has a global presence, with projects in Europe, the Middle East, and Central Asia, providing opportunities for international collaboration.
The company is headquartered in Madrid, a vibrant city with a high quality of life and a large international community.
Talgo offers a range of roles from engineering to technical maintenance, with opportunities for career growth in a specialized industry.

In their own words

Additional information

We believe in talent and diversity, and therefore, at Talgo we work to maintain an environment based on equal opportunities and non-discrimination, fostering that diversity in our teams.

If you are interested in a new professional challenge, don't miss this train! 🚄

Your work will have a real impact on the mobility of millions of people around the world!

All open roles at Talgo