CS Transformation & Implementation Specialist
This role involves leading a major customer service transformation by redesigning workflows and scaling AI solutions.
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Still open when we checked on 9 Oct
3 open roles
Full-time
Per the ad.
Fully remote
Per the ad.
Have the right to work in Spain
lastminute.com doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Italian
The ad asks for Italian, or counts it in your favour.
Have 3+ years of experience
Mid-level role.
Master's degree
“Master’s degree in accounting or finance” — per the ad.
Perks of working with us:
Wish you were here? We do, too!
Every month, one set of numbers has to speak for the entire Group: a portfolio of consumer travel brands, multiple legal entities, several countries and currencies, all pulled into a single set of consolidated financial statements under IFRS. Those statements are what our leadership steers by, what our auditors test, and what the market reads.
We are looking for a Consolidation & Statutory Reporting Specialist to help produce them.
The Consolidation & Statutory Reporting team is deliberately small. There is no layer between you and the output: you will own workstreams end to end, report directly to the Head of department, and see your work land in the numbers the Group publishes.
It also puts you at the centre of the finance organisation. The team sits at the point where every local finance team, the Group functions and the external auditors converge, so you will build a view of how the whole business works that few other roles offer. If you want technical IFRS work with visibility, this is the seat.
You will contribute actively to the preparation, analysis and release of the Group consolidated financial statements and related reporting in line with IFRS, our internal control requirements and the Group monthly financial calendar. You will also support the team on work that serves other departments across the Group.
How you will work here
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)
lastminute.com is a European travel technology company specializing in online travel bookings, including flights, hotels, holidays, and experiences. The company operates a portfolio of brands such as lastminute.com, Volagratis, Rumbo, and Bravofly, and serves millions of customers across Europe. With a focus on digital innovation and dynamic packaging, it is one of the leading online travel agencies in the region.
In Spain, lastminute.com has a significant presence, with offices in Madrid and Barcelona, and employs a large number of local and international staff. The company is known for its multicultural work environment and offers opportunities for multilingual professionals, particularly in sales and customer service roles. For international hires, the company provides a dynamic and fast-paced work culture, with a strong emphasis on digital transformation and customer experience.
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.