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Professional Customer Advisor

On-site in Sabadell·Added 2 months ago (last checked 6 Nov)

Leroy Merlin

308 open roles

Our summary

Work mode
On-site, Sabadell
Benefits
Private health insurance, flexible pay plan, meal vouchers

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Skills

This job advert was originally written in Spanish.

The role

Join Our Team as a Pro Advisor!

At Leroy Merlin, our stores are the heart of our mission: helping customers bring their ideas and projects to life. If you share this purpose and want to work in a co-creative environment, this is your place!

Responsibilities and Mission:
As a Pro Advisor in the Pro Department, your mission will be to provide service tailored to customers in the construction and renovation sector. Your main responsibilities will include:

  • Customer Acquisition: Actively seeking new customers both inside and outside the store.
  • Portfolio Management: Following up and attending to your own customer portfolio using an omnichannel approach (by phone and in person).
  • Sales Process: Coordinating the entire sales process, from preparing quotes to final delivery to the customer.
  • Promotion of Services: Offering additional services such as transport, financing, and installation.
  • Market Knowledge: Identifying the needs of the local professional market and the competition.

Requirements:
We are looking for people with sales experience and a solid knowledge of the renovation and construction sector. Strong communication and teamwork skills are essential to collaborate effectively with customers and colleagues.

What Do We Offer?
At Leroy Merlin, our purpose is to create environments where people can live better. We believe that, together, we can change the world. In addition, social action is a fundamental pillar of our company, contributing to the community through renovation projects, donations, and volunteering.

Benefits:
As a team member, you will enjoy more than 70 benefits, including:

  • Flexible Compensation Policy.
  • Opportunity to become a shareholder of the company.
  • Health Insurance, childcare assistance, restaurant vouchers, and discounts with commercial partners.
  • Fixed salary and profit sharing.

Professional Development:
We offer a positive work environment with training and development opportunities in a multinational company. You will have autonomy to make decisions and participate in cross-functional projects.

Commitment to Diversity:
Diversity is fundamental to our philosophy. We promote inclusion and gender equality, ensuring a respectful and equitable work environment.

If you are ready to develop your talent and join a committed team, our door is open to you! For more information about our purpose and vacancies, visit our Corporate Careers Website.

CHANGING OUR WORLD IS IN OUR HANDS!

About Leroy Merlin

Leroy Merlin is a French home improvement and DIY retail chain, part of the Adeo group, operating over 100 stores across Europe and Brazil. In Spain, Leroy Merlin runs a dense network of large-format stores (more than 90 outlets) under the banner of Leroy Merlin España, covering most provinces with a strong focus on home improvement, construction materials, and garden products. The company is a major employer in the Spanish retail sector, with a significant workforce in stores across the country.

For international professionals, Leroy Merlin España offers a distinctive retail environment with roles spanning sales, logistics, and project management. The company's Spanish operations are decentralized, with stores in nearly every autonomous community, from Madrid and Barcelona to smaller cities like León, Sagunto, and La Orotava. They hire for both store-based and support roles, and the work culture emphasizes customer service and operational efficiency. While Spanish is the working language, the company's scale and structure can offer opportunities for professionals with retail, logistics, or project management backgrounds.

Industry
Retail
Founded
1923
Employees
100,000–200,000
Headquarters
Lille, France
In Spain
Madrid, Barcelona, Seville and 37 more

Good to know if you are moving

  • Leroy Merlin operates a large network of stores across Spain, with a strong presence in many cities beyond Madrid and Barcelona, including smaller cities like León, Sagunto, and La Coruña.
  • The company is part of the Adeo group, a global alliance of home improvement retailers, which can offer international professionals opportunities for cross-border mobility.
  • Roles are often customer-facing and store-based, so Spanish language proficiency is typically required for most positions.
  • The company offers a wide range of roles, from sales and logistics to project management, which can be a good fit for professionals with different backgrounds.
  • Working hours and contracts vary by store and role, with many positions offering part-time or rotating schedules.
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