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- Work mode
- On-site, Las Rozas
- Contract
- Permanent contract, part-time hours
- English
- Required
- Experience
- 2+ years
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
Profile & Experience:
A minimum of 2 years’ experience in sales in a luxury, high fashion environment
Experience in selling RTW / LG
A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
Excellent personal presentation – a Marc Jacobs Brand Ambassador
Understanding of Retail KPIs
A fluent level in English is essential and additional languages are an advantage
Nice to have
Passion for fashion and sales
The role
Marc Jacobs International, driven by the creative genius of Marc Jacobs, is looking for a Sales Ambassador to join the Retail team based in Las Rozas Village.
As a Sales Ambassador for our new Las Rozas Village Store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.
What you'll do
- Inspire and instill passion and pride for the brand.
- Embody the brand image for customers and the store team, and have a strong understanding of the brand DNA.
- Lead by example and demonstrate role model behavior that is always representative of the brand, adhering to dress codes and appearance guidelines.
- Reflect the visual merchandising guidelines to promote the brand image.
- Enhance customer service standards in store to ensure the best client journey.
- Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
- Build and maintain relationships with them.
- Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
- Process the sale in a confident and professional manner.
- Gather the client's CRM details to enlarge your client book.
- Drive your product knowledge by keeping up to date with fashion trends.
- Update yourself on all product lines through research.
- Ensure all Company policies and procedures are followed.
- Support the control and management of stock.
How you'll work
This is a part-time role of 30 hours per week.
About Marc Jacobs
Marc Jacobs is a globally recognized luxury fashion brand known for its ready-to-wear collections, handbags, accessories, and fragrances. Founded by designer Marc Jacobs, the company operates as part of the LVMH group, one of the world's largest luxury conglomerates, and has a strong retail presence in major fashion capitals worldwide. The brand is celebrated for its contemporary, often eclectic aesthetic that blends high fashion with streetwear influences.
In Spain, Marc Jacobs operates retail stores in key shopping destinations, including Madrid and Las Rozas Village, an outlet shopping center near the capital. The company's Spanish operations focus on delivering a premium customer experience in its boutiques. For international professionals, working at Marc Jacobs in Spain offers the opportunity to join a prestigious global brand within the LVMH ecosystem, with potential for career development across the group's extensive portfolio.
- Industry
- Luxury / Fashion
- Founded
- 1984
- Employees
- 1,000–5,000
- Headquarters
- New York City, USA
- In Spain
- Madrid
- Website
- marcjacobs.com
Good to know if you are moving
- Marc Jacobs is part of the LVMH group, offering potential internal mobility across a wide portfolio of luxury brands.
- The brand has a strong global presence, with stores in major cities, providing opportunities for international career growth.
- Working in Spain offers exposure to the European luxury retail market, with a focus on high-end customer service.
- The company values creativity and individuality, which can be appealing for professionals from diverse backgrounds.
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