SysOps Engineer

This is you:

• At least 1 year of work experience in a technical operations, infrastructure, or systems role

• Some exposure to infrastructure automation, ideally with Ansible, and an interest in writing clean, maintainable code

• Comfortable writing basic scripts in a language like Bash or Python

• Familiar with version control (Git) and an interest in CI/CD and deployment tooling

• Solution-oriented and motivated by technical challenges

• Curious about the open-source world, with a continuous learning mindset

• Aware of the importance of working with other departments

• Able to communicate with technical and non-technical people alike

• Fluent in Spanish and an intermediate level of English

• An international team player

We'll be further impressed if you have:

• Exposure to NoSQL or analytical databases such as Elasticsearch, MongoDB, Prometheus, ClickHouse, or KeyDB

• Some familiarity with web, proxy, and application servers like Nginx, Varnish, HAProxy, or Tomcat

• Any experience with GitOps or deployment tools (ArgoCD, Jenkins, GitLab CI)

• Any development experience in a language such as Java, PHP, Go, or Rust

The infrastructure that you will work with supports hundreds of deployments everyday including:

• GitOps-first deployment approach on on-premise Kubernetes clusters handling more than 40 million requests per minute

• Bare-metal infrastructure distributed across multiple datacenters in different geographies and providers

• Elasticsearch cluster with an ingest rate of 6 TB/day at a pace of 100k requests/s

• Dockerized Jenkins pipelines with a controller/agent architecture

• Multi-CDN infrastructure managed with Ansible and Terraform to enable multi-tenancy

• AWS and GCP cloud infrastructure managed following IaC best practices

• Centralized observability stack (Prometheus + Grafana) across the whole bare-metal and Kubernetes fleet

• Heterogeneous high-traffic database clusters (MongoDB, ClickHouse, KeyDB, MySQL, among others)

The role:

As a SysOps Engineer, you'll help keep our on-premise infrastructure running smoothly. Working alongside our SysOps team, you'll support the day-to-day operation, monitoring, and automation of our systems, with a particular focus on providing on-call support to keep things available and healthy around the clock. It's a hands-on role where you'll learn from senior engineers and grow your skills across automation, databases, and infrastructure.

This is what you'll do:

Automation and Configuration:

• Work with and help maintain our Ansible playbooks and roles, and learn to write your own.

• Automate repetitive tasks to improve efficiency and reduce errors.

• Help ensure consistent configuration and deployment of infrastructure components.

Database Support:

• Help monitor and maintain our database clusters (MongoDB, ClickHouse, KeyDB, MySQL, and others) under the guidance of senior team members.

• Keep an eye on database performance and flag issues that affect availability and reliability.

Monitoring and Performance:

• Use our monitoring tools to keep an eye on the health and performance of the infrastructure.

• Help identify performance issues and work with the team to resolve them.

Collaboration and Support:

• Work with development teams to support CI/CD processes.

• Provide operational support and help troubleshoot infrastructure issues.

• Participate in on-call rotations to support 24/7 availability (1 week on, 1 week off)