Learning Design Expert

• University degree in instructional/learning design, human resource development, educational technology, communications, or a related field. Advanced degree preferred
• 6+ years' experience in instructional content development; experience with a professional services organization preferred
• Deep learning science and human-development fluency, grounded in best-in-class instructional design technique and insights from related disciplines, knowing what good looks like and when to escalate, override, or fix
• Ability to see a project as part of the larger development ecosystem, connected to other teams, tools, and decisions
• Ability to work through a solution's downstream effects, positive and negative, recognizing that people, technology, data, and firm practices are deeply intertwined
• In-depth working knowledge across multiple development approaches including but not limited to: deliberate practice, ILT and VILT, workplace learning, apprenticeship, and coaching
• Ability to create structure around ambiguous assignments and manage complexity in terms of the work and stakeholders to deliver results in a compressed timeframe
• Excellent project management and problem-solving skills; familiarity with Agile project management principles, as well as experience with qualitative and quantitative data analysis preferred
• Experience with legacy L&D authoring tools (e.g., Articulate Suite), preferred
• Experience with a range of evolving AI tools (e.g., Claude, OpenAI, Cursor)
• Ability to author, test, and iterate reusable agentic skills that drive AI-assisted drafting, adaptation, and quality checks, not just one-off prompting

You will work in the Learning Design, Innovation, and Analytics Center of Excellence, a team that pairs a rare combination of strengths: world-class people-development experts, learning scientists, cross-functional connectors, data analysts, and AI innovators.

You will help colleagues learn through apprenticeship, flagship leadership programs, structured curricula, and high-quality deliberate practice. You will use technology and AI as the levers that advance McKinsey's position as the preeminent leadership development institution in the world.

You will design and develop a wide range of learning interventions that meet the needs of our diverse colleagues, across a range of topics. You will work in collaboration with a vast network of team members from Global L&D, Regional L&D, People, technology, and data. You will also collaborate with subject matter experts and senior stakeholders, with an eye toward firm impact, effectiveness, rigorous standards, and timeline.

Innovation is core to every role on the team, and you’ll develop emerging perspectives that help shape how the firm develops, manages, and delivers learning, with AI and data as core enablers.

You will work in a hybrid model, based near one of our offices, occasionally traveling for key project meetings and program deliveries.

You will bring world-class, creative design expertise to McKinsey, grounded in the best of learning science, behavioral science, and neuroscience, designing solutions that support specific performance objectives and drive measurable impact. At its core, this team helps people build the capability, expertise, and judgment that makes our firm distinctive. Increasingly, you will do that work in partnership with AI: using it to move faster and reach further, while keeping human-based development at the center.

You'll lead the entire end-to-end design and development process, from partnering with AI to identifying performance needs through the creation of learning experiences including apprenticeship, AI-based coaching, instructor-led classroom, and deliberate practice.

You will also help build and maintain the shared, AI-enabled modular content, reusable components, standards, and guardrails that let teams and colleagues across the firm adapt and deliver learning experiences without sacrificing quality.