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Multi-brand Aftersales Trainer

On-site in Madrid·Full-time·Added 5 days ago

Astara

17 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
Astara doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 2+ years of experience
Junior-level role.
Vocational training (FP Grado Medio)
“Grado en Ingeniería, Grado Medio en Automoción o estudios similares.” — per the ad.

This job was automatically translated to English.

The role

Our business approach combines deep industry knowledge, proprietary technology, digitalization, and data intelligence to understand real mobility needs and offer flexible, customized solutions to individuals, companies, and public administrations.

The Aftersales Technical Trainer at Astara Retail plays a fundamental role in defining the training plans for the technical teams of the brand networks distributed in Spain, delivering the technical courses for each brand at the Astara training center, and acting as an interlocutor with each brand's manufacturer for the technical training of each model.

What you'll do

- Interact with the technical service team to define the network's needs plans and training programs.

- Attend the TTT (Train the Trainer) sessions for each brand, documentation, and the tools necessary for each course.

- Develop the content for each course, translations, manuals, and the media necessary for the delivery of each course.

- Control the resources available in the training school as well as define the needs for additional media.

- Active collaboration with potential training providers for the additional delivery of technical courses.

- Administer information regarding attendees and completed courses for the entire workshop network of each brand.

- Develop and support potential digital training lines in all their possible modalities.

- Establish budgets and needs plans for the proper functioning of the Astara training school.

REQUIREMENTS

- Degree in Engineering, Intermediate Vocational Training in Automotive, or similar studies.

- At least 2-3 years of experience in the automotive sector, with a manufacturer or brand workshops, or in training schools.

- Advanced level English in comprehension, to receive training in English, not to deliver it.

- Skills in the preparation and delivery of in-person courses as well as online courses.

- High capacity for Teamwork.

- Availability to travel, especially outside of Spain on a sporadic basis to receive training (2-3 trips per year).

- Handling of information through calculation tools, and advanced proficiency in the OFFICE suite. SAP and SALESFORCE are valued.

About Astara

Astara is a global mobility company headquartered in Madrid, Spain, operating in the automotive distribution and services sector. It represents major automotive brands such as Mitsubishi, Maxus, and others across multiple markets, offering sales, after-sales, and mobility solutions. With a presence in over 19 countries across Europe, Latin America, and Asia, Astara has a significant scale, employing thousands of people worldwide.

In Spain, Astara has a strong operational footprint with offices and dealerships in Madrid and other cities, serving as a key hub for its European activities. The company is known for its innovative approach to mobility, including digital services and new business models like Astara Move. For international professionals, Astara offers opportunities in commercial, technical, and data roles, with a multicultural work environment and a focus on growth and innovation.

Industry: Automotive
Founded: 2017
Employees: 5,000–10,000
Headquarters: Madrid, Spain
In Spain: Madrid
Website: astara.com

Good to know if you are moving

Astara is headquartered in Madrid, Spain, making it a convenient option for those seeking to work in the Spanish capital.
The company operates in over 19 countries, offering potential international career opportunities and a global network.
Astara represents major automotive brands like Lexus, Hyundai, and BY, providing exposure to diverse product lines.
The company is investing in digital and data-driven services, as seen in roles like Senior Mobility Data Analyst, which may appeal to tech-oriented professionals.
Spanish language proficiency is likely important for many roles, as most job titles are in Spanish, but international experience is valued.

In their own words

About the company & team

We are a global company specialized in the efficient distribution of vehicles, with over 47 years of experience in the automotive sector, headquartered in Madrid, Spain.

Today, we are present in 18 countries across Europe and Latin America, representing nearly 40 official vehicle brands through a network of more than 3,200 independent sales and service points. We think globally and act locally, adapting our model to each market and building long-term relationships with manufacturers, customers, and financial partners. In 2025, we generated a turnover of €5.5 billion and sold 220,000 new vehicles.

Additional information

Move. It's your right.

At Astara, we are committed to equal opportunities, inclusion, and diversity. We encourage all people, including those with disabilities, to join our team! If you require any accommodations during the selection process, please do not hesitate to let us know.

All open roles at Astara