The English-language job board for Spain

After-sales Technician - Customer Portal Replacement

On-site in Pinto·Full-time·Added 10 days ago (last checked 8 Oct)

Overview

Job details

  • Full-time

    Per the ad.

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Requirements

  • Work on-site in Pinto

    No relocation package mentioned.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • 1 or 2 years of experience in repairs of microcomputing, mobiles, screens, motherboards, computers, and consoles
  • User-level office automation for the use of internal management systems.
  • Experience in hardware and software installations
  • Customer satisfaction orientation
  • Process orientation
  • Organization, order, cleanliness, and systematic approach
  • Communication skills
  • Service spirit
  • Assertiveness
  • Proactivity

The role

What you'll do

  • Perform the MediaMarkt Services sold by the sales staff that are executable in-store: Update maps, initial startup, configure devices, SAFE&GO, etc.
  • Perform basic mobile and IT repairs for products out of warranty.
  • Perform an initial filter in-store to resolve incidents that only require software changes or updates, thus avoiding sending them to the industry and consequently achieving a reduction in TAT and an increase in customer satisfaction.
  • Ensure the rigorous management of the various administrative and reporting processes related to the provision of services or repairs performed.

Job Infos

Location: Pinto
Service Pro 360
Department: Store - Temporary staff
Entrylevel: Professionals
Type of Employement: Full Time
Working Hours: 40 Hours
Persona: Job Requisition Store Employee
Recruiter:
Recruiter: Moisés Rueda Rodríguez

About MediaMarkt España

Industry
Retail

In their own words

About the company & team

Do you want to be part of the future of retail? Let's Go!

At MediaMarkt, "Let's Go!" is more than a slogan, it is an attitude. We are passionate about technology and we want to inspire both our customers and our team. We are looking for talent to share this passion and build the shopping experience of the future together, with more than 7,000 people in Spain.

MediaMarkt is the leading omnichannel company in Spain and Europe in the distribution of consumer electronics and related services. We are part of the MediaMarktSaturn group, with more than 1,000 stores in 11 countries and a global team of more than 52,000 people. In Spain, we have 112 establishments, an online store, a Logistics Center and Service HUB in Pinto (Madrid), and our Head Offices in El Prat de Llobregat (Barcelona).
We work every day to be the first choice for our customers as a trusted omnichannel retailer, offering tailored solutions in a technology-driven world. Our success is based on constant adaptation to new consumption trends, a wide variety of products, services, and solutions, and on providing a unique and personalized shopping experience. All this, with a firm commitment to leaving a positive legacy in society and the environment.
The best solutions arise when diverse perspectives come together. That is why, at MediaMarkt, we value diversity, promote equal opportunities, and foster inclusion, creating an environment where all people can develop and contribute their talent. Thus, we work to be the benchmark company as The Experience Champion within the consumer electronics sector.
Join our team and let's build a diverse, innovative, and exciting future together! Let's Go!

All open roles at MediaMarkt España
WhatsApp

SAP-HCM Senior Consultant

MediaMarkt España5d ago
Hybrid in El Prat de LlobregatNo Spanish needed

Senior UX/UI Designer - Retail Media

MediaMarkt España5d ago
Hybrid in BarcelonaNo Spanish needed

Warehouse and Processes Intern

MediaMarkt España5d ago
Pinto

Transport and Distribution Intern

MediaMarkt España6d ago
Pinto

Paid Digital Media Specialist

MediaMarkt España6d ago
El Prat de LlobregatFluent Spanish

Store Staff for Opening - Manresa

MediaMarkt España6d ago
Manresa

Senior Coordinator

MediaMarkt España6d ago
Manresa
Hybrid in BarcelonaNo Spanish needed
Hybrid in BarcelonaNo Spanish needed
Hybrid in BarcelonaNo Spanish needed
See all 127 jobs