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Field Service Engineer

Remote, Barcelona·Full-time·Added 3 months ago

This job was published 3 months ago

Miltenyi Biotec

1 open role

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Overview

Job details

Full-time hours
Per the ad.
Fully remote
Per the ad.

Requirements

Have the right to work in Spain
Miltenyi Biotec doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Catalan
The ad asks for Catalan, or counts it in your favour.
Have 2+ years of experience
Junior-level role.
Driving licence
EU licences are valid in Spain; most others only for six months after you become resident.
University degree
“You have ideally a B.S. degree in Engineering or Electrical engineering (background in Biotechnology is a plus)” — per the ad.

Pay & benefits

What you'll get

Diversity: International teams and cross-border intercultural communication
Room for creativity: It’s the most clever solution that we always strive for
Miltenyi University: A clever mind never stops learning, take advantage of our in-house Training Academy

Requirements

What we're looking for

You have ideally a B.S. degree in Engineering or Electrical engineering (background in Biotechnology is a plus)
You have 2 years of equipment support experience in biotech instrumentation, field service repair, fluid control systems, and system level electrical/mechanical troubleshooting; Flow cytometry and/or laser experience would be an added bonus, though not essential
Excellent computer networking, troubleshooting and communication skills
A valid car driving license is required
Fluent in English and Spanish; speaking Catalan is a strong plus

The role

What you'll do

Located in Barcelona you support mainly: Catalonia, Valencia, Balearic Islands and the mediterranean coastal places. As part of the Miltenyi Biotec Technical Service team, travels to others cities and places in Spain and Portugal could be needed sometimes, and occasionally international travels.
You are responsible for installation of instrumentation, preventive maintenance activities, system upgrades, and execution of IQ/OQ protocols. Timely execution of corrective maintenance is expected to restore systems to full operational status, including troubleshooting of instrumentation issues at both hardware and software levels.
Management of customer communications (email and telephone) with research and clinical clients, ensuring effective issue resolution and appropriate follow-up to maintain high levels of customer satisfaction.
Preparation of service activities prior to customer visits, including travel arrangements, spare parts management, and verification of measuring equipment and tools; maintenance and updating of the service database; accurate completion of service documentation; adherence to spare parts replenishment processes; and proper care of tools and calibrated equipment.
Communicate effectively with our sales team and application specialists providing our colleagues with information about the needs of our customer, active participation with sales teams in upgrades and service contract renewals

Hiring process

Contact us
If you have the skills and qualifications for this position, please use the link to send us your details (application letter, curriculum vitae, references and certificates). Please give us an idea of when you can start and the kind of salary you are looking for, outlining why you have applied.

About Miltenyi Biotec

Miltenyi Biotec is a global biotechnology company headquartered in Bergisch Gladbach, Germany, specializing in cell biology research, cell therapy manufacturing, and clinical diagnostics. The company develops and markets innovative products and solutions, including cell separation technologies, flow cytometry instruments, and reagents, serving researchers and clinicians worldwide. With a strong focus on advancing biomedical research and regenerative medicine, Miltenyi Biotec operates in over 28 countries and employs more than 5,000 people globally.

In Spain, Miltenyi Biotec has a commercial presence with offices in Madrid and Barcelona, supporting its customers in the Spanish research and clinical markets. The company is known for its collaborative and international work environment, offering opportunities for engineers and scientists to work with cutting-edge technologies. For international professionals, Miltenyi Biotec provides a multicultural setting, with English often used as the working language, and a commitment to professional development and innovation.

Industry: Biotechnology
Founded: 1989
Employees: 5,000–10,000
Headquarters: Bergisch Gladbach, Germany
In Spain: Barcelona, Madrid
Website: miltenyibiotec.com

Good to know if you are moving

Miltenyi Biotec is a global leader in cell separation and cell therapy technologies, offering exposure to cutting-edge biomedical innovations.
The company has a strong international presence with offices in over 28 countries, making it a multicultural workplace.
The Barcelona office is part of the company's Southern Europe operations, providing opportunities to work with a diverse customer base.
As a Field Service Engineer, you would be responsible for installing, maintaining, and repairing advanced laboratory equipment, offering hands-on experience with high-tech instruments.
The company values innovation and offers professional development opportunities in a growing industry.

In their own words

About the company & team

For more than 35 years, we have been developing cutting-edge science and technology to empower biomedical research and personalized medicine. We combine excellence from more than 60 disciplines in natural sciences, engineering, and informatics to make a significant contribution to biomedical sciences. We encourage a creative working environment driven by pioneering spirit – to seek new horizons – boldly envisioning the future and turning it into reality. Today, more than 5000 experts from over 75 countries contribute to our sustainable success.

All open roles at Miltenyi Biotec