Senior Automation & AI Implementation Specialist (US Law Firm)

• Previous experience implementing automations and process improvements for law firms.
• Strong hands-on experience with AI implementation and business process automation.
• Strong experience working with LLMs such as Claude, ChatGPT/OpenAI, Gemini, or similar models to build AI-powered workflows and business process automations.
• Experience integrating LLMs into workflows through APIs, webhooks, n8n, Zapier, or custom development.
• Comfortable using AI-assisted coding tools to troubleshoot existing systems, write or modify code, connect APIs, and rapidly implement solutions.
• Hands-on experience with Clio and Lawmatics.
• Experience integrating Slack, Gmail, Dialpad, Hubstaff, and Agorapulse or comparable business platforms.
• Experience working with APIs, integrations, and custom software/internal tool development.
• Ability to independently identify inefficient workflows and determine the best technical solution.
• Strong troubleshooting skills with the ability to fix broken automations and integrations.
• Self-starter capable of owning projects from strategy through execution with minimal direction.
• Excellent English communication skills and ability to maintain partial overlap with U.S. business hours.
• Time is tracked through Hubstaff during working hours

• Fully remote, open to candidates anywhere in the world
• Partial overlap with U.S. business hours required (full overlap not necessary)
• Long-term role with a stable, established firm
• High-impact position with direct access to firm leadership

About the Role
We're looking for a senior Automation & AI Implementation Specialist to lead AI adoption, workflow automation, and process improvement across the firm.

You'll audit existing workflows, identify inefficiencies, and independently design and implement AI-powered automations and integrations. This is a highly autonomous role for someone who has previous experience automating law firm operations and can identify what needs improvement without waiting for detailed instructions.

• Audit workflows across the firm and identify opportunities for AI, automation, and process improvement
• Design, build, and implement AI-powered workflows and automations
• Troubleshoot and improve existing automations that are unreliable or broken
• Build and maintain integrations across Clio, Lawmatics, Slack, Gmail, Dialpad, Hubstaff, and Agorapulse
• Develop workflows using Zapier and n8n, including more customized solutions when needed
• Use APIs and custom development to solve problems that existing tools can't handle effectively
• Leverage Claude Code and other leading LLMs to rapidly build, troubleshoot, and optimize automations, integrations, internal tools, and AI-powered workflows
• Own projects end-to-end, from identifying the problem through implementation, testing, and ongoing optimization