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Field Service Engineer - Nephrology

Remote, Barcelona·Added 3 months ago (last checked 20 Oct)

Palex Medical

40 open roles

Overview

Work mode
Remote (Barcelona)
Contract
Permanent contract
Experience
2+ years
Education
Higher vocational training (FP Grado Superior)
Driving licence
Required
Benefits
Private health insurance

Visa options

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Skills

This job advert was originally written in Spanish.

Requirements

Education & certifications

  • Higher Level Vocational Training (FP) in technical fields (biomedical equipment, electronics, or equivalent). Technical Engineering degree is a plus.
  • Technical knowledge of hospital hemodialysis equipment.
  • English level B1-B2.
  • Proficiency in technical tools and equipment diagnostics.
  • Proficiency in MS Office

The role

Palex Medical is looking to hire a Field Service Engineer (Specialty).

The selected candidate will be responsible for the maintenance of hemodialysis equipment, ensuring quality technical service. The role combines field work, technical management, and coordination with different departments, with the aim of guaranteeing the proper functioning of the equipment and maximum customer satisfaction.

What you'll do

As a field technician:

  • Perform preventive and corrective maintenance on hemodialysis equipment
  • Equipment installations and removals
  • Customer training on equipment use
  • Promote maintenance contracts with customers.
  • Maintain quality communication with the customer and implement appropriate corrective actions to ensure their satisfaction.
  • Act autonomously and escalate situations that could impact customer expectations.
  • Manage their spare parts stock and instrument calibration.
  • Report tasks accurately and clearly on the work sheet.
  • Rigorously follow technical maintenance protocols.

As a specialized technician, you will be responsible for:

  • Receive training from various international suppliers. Provide internal training to area technicians.
  • Manage and maintain the technical documentation database for the equipment they specialize in
  • Provide support to area technicians on complex breakdowns and contact the manufacturer if necessary.
  • Define the necessary stock level for optimal operation together with the Field Service Manager.
  • Create and maintain records in the spare parts database.
  • Write and update technical protocols for the equipment they specialize in.

How you'll work

📍Location: Barcelona

Personal competencies

We are looking for a person:

  • Committed, dynamic, and with a high capacity for learning.
  • Autonomous, organized, and goal-oriented.
  • Strong analytical skills for fault diagnosis.
  • Good communication skills and ability to work in a team.
  • Attention to detail and a focus on work quality.

Experience

  • At least 2 years of general experience and a minimum of 1 year in a similar role.
  • Previous experience as a biomedical equipment technician or in electronic/mechanical maintenance.

Other requirements

  • Residence in Barcelona (Location of our workshops)
  • Driver's license.
  • Availability to travel (approx. 30% of the time, including overnight stays).
  • Availability for telephone on-call duty 1 out of every 9 weeks (telephone management only, no travel required).

What Palex Medical offers

  • Permanent contract.
  • Fixed and variable compensation.
  • Extensive social benefits package, such as private health insurance.
  • Company vehicle.
  • Continuous training and professional development in a highly specialized environment.
  • Integration into a leading company in the Life Science sector.

About Palex Medical

Palex Medical is a leading company in the medical technology sector, specializing in hospital solutions and medical devices. With a history spanning over 70 years, the company has established itself as a key player in the healthcare industry, offering a wide range of products and services that support medical professionals and improve patient outcomes. Palex Medical operates across multiple regions in Spain, with a significant presence in cities like Sant Cugat del Vallès, Alcobendas, and others. The company fosters a participative culture, investing in employee development and offering various benefits such as flexible work arrangements, health programs, and professional growth opportunities. For international professionals, Palex Medical provides a supportive environment with a focus on continuous learning and career advancement.

Industry
Medical Technology
Headquarters
Sant Cugat del Vallès, Spain
In Spain
Sant Cugat del Vallès, Alcobendas

Good to know if you are moving

  • Palex Medical offers flexible work arrangements, including remote and hybrid work options.
  • The company provides various benefits such as health programs, professional development opportunities, and support for work-life balance.
  • Palex Medical has a strong presence in multiple regions across Spain, providing diverse job opportunities.
  • The company values a participative culture and invests in the growth and development of its employees.
  • Palex Medical is committed to social policies and supports its employees through various social benefits.
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