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Field Services Engineer - Electron Microscopy

Remote from Spain·Full-time·Added yesterday (last checked 9 Nov)

Palex Medical

47 open roles

Our summary

Work mode
Remote from Spain
Contract
Permanent, full-time hours
Spanish
Expected (ad in Spanish)
English
Required
Education
Vocational training (FP Grado Medio)
Benefits
Private health insurance

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Training in Engineering, Vocational Training (FP2/CFGS), or a Degree in Electronics, Telecommunications, or related areas.
  • Knowledge in maintenance and diagnosis of electron microscopy equipment and analytical instrumentation. Knowledge of programming in Nanotechnology is valued.
  • Proficiency in IT tools and technical management systems.
  • Minimum B2 level of English (technical environment).

Pay & benefits

What you'll get

  • Permanent contract and full-time hours.
  • Fixed + variable compensation.
  • Company vehicle.
  • Social benefits such as private health insurance, among others.
  • Continuous training and professional development in a highly specialized environment.
  • Integration into a leading company in the Life Science sector.

The role

Palex Medical wishes to hire a Field Service Engineer for our Technical Department (SAT), with coverage across Iberia.

📍Location: Madrid or surroundings.

The selected person will be responsible for providing specialized technical support for electron microscopy equipment, ensuring high-quality after-sales service. The role combines field work, remote assistance, and technical coordination, with the objective of guaranteeing the correct operation of the equipment and maximum customer satisfaction.

What you'll do

  • Installation, validation, and commissioning of instruments at customer sites.
  • Diagnosis, preventive and corrective maintenance, both on-site and in the workshop.
  • Specialized technical support for external and internal customers, ensuring an efficient and high-quality response.
  • Remote assistance and telephone support for resolving technical issues.
  • Ongoing communication with the customer to ensure their satisfaction and implement corrective actions when necessary.
  • Preparation and management of technical documentation and service reports, ensuring their correct and timely delivery.
  • Compliance with internal procedures, quality regulations, and safety protocols.
  • Promotion of maintenance contracts and associated services with strategic customers.
  • Collaboration with commercial and marketing teams in the renewal and growth of the instrument base.

How you'll work

Availability to travel across Iberia (Spain and Portugal), approximately 50% of the time.

Personal competencies

We are looking for a person:

  • Committed, proactive, and service-quality oriented.
  • Autonomous, organized, and capable of managing field activities.
  • Analytical thinking and skills for solving complex technical problems.
  • Excellent communication skills and customer orientation.
  • Flexible and adaptable to dynamic environments.
  • Ability to work in a team and collaborate across departments.

About Palex Medical

Palex Medical is a leading company in the medical technology sector, specializing in hospital solutions and medical devices. With a history spanning over 70 years, the company has established itself as a key player in the healthcare industry, offering a wide range of products and services that support medical professionals and improve patient outcomes. Palex Medical operates across multiple regions in Spain, with a significant presence in cities like Sant Cugat del Vallès, Alcobendas, and others. The company fosters a participative culture, investing in employee development and offering various benefits such as flexible work arrangements, health programs, and professional growth opportunities. For international professionals, Palex Medical provides a supportive environment with a focus on continuous learning and career advancement.

Industry
Medical Technology
Headquarters
Sant Cugat del Vallès, Spain
In Spain
Sant Cugat del Vallès, Alcobendas

Good to know if you are moving

  • Palex Medical offers flexible work arrangements, including remote and hybrid work options.
  • The company provides various benefits such as health programs, professional development opportunities, and support for work-life balance.
  • Palex Medical has a strong presence in multiple regions across Spain, providing diverse job opportunities.
  • The company values a participative culture and invests in the growth and development of its employees.
  • Palex Medical is committed to social policies and supports its employees through various social benefits.
All open roles at Palex Medical
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