Account Executive, SMB Outbound

• 1+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
• Full professional fluency in Spanish and working proficiency in English.
• A track record of carrying and hitting an individual sales target.
• Bias for action and ownership. You move without waiting to be asked, and you are and owner.
• Strong prioritization. You can look at a crowded pipeline and know what to work now, what to park, and why.
• Commercial and business acumen. You understand how a small business makes money, and you talk about payments in terms of their growth rather than our features.
• Fast, focused qualification. You ask the right questions early, spot genuine fit, and disqualify without hesitation when there isn't any.
• Clear, concise communication in writing and in person. You explain value in terms that land with a busy business owner, and you handle objections calmly and confidently.
• Disciplined about pipeline hygiene, accurate stages, next actions and follow-up cadence, even across a high-volume funnel.
• Comfortable with AI tools.
• A strong handoff partner. You work within playbooks, ask for help early, and transfer complete context to Account Management so the merchant never feels the seam.

• Experience selling payments, fintech, e-commerce or SaaS to small businesses.
• Experience selling through or alongside partners such as payment providers, platforms, agencies or resellers.
• Hands-on experience with Salesforce or a comparable CRM.
• Prior high-velocity or inside-sales experience.

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

As a Account Representative for SMB (Small & Medium Businesses), you own the front end of that growth. This is a true hunter role: you generate and qualify your own opportunities along with the leads that come from our marketing engine and our partner platforms, and win-back opportunities, sell the PayPal proposition consultatively, close, and get the merchant live and transacting. You do all of it with AI built into your daily workflow for prospecting, research, prioritization and follow-up, so your time goes to the conversations that move a deal.

It is fast-paced and high-volume. Deciding what to prioritize and what to close first is as much the job as the selling is. Once a merchant is won and onboarded, you hand them to our Account Management team with everything they need to keep growing that business.

• Engage and collaborate with the immediate team.
• Contribute to solutions and suggest efficiencies.
• Exercise judgment on issues of importance.
• Acquire, manage, and expand relationships with small and medium-sized merchants.
• Prioritize work and ensure task completion guided by policies and procedures.
• Build your own pipeline: self-source opportunities with AI-assisted prospecting alongside marketing-generated and partner-referred leads, win-backs, and qualify them fast.
• Prioritize ruthlessly. Decide where your time creates the most value and move the right deals quickly.
• Sell consultatively: understand each merchant's business, diagnose what they need, present the PayPal proposition in their terms, and handle objections with confidence.
• Own the deal end to end and close it, then guide the merchant through going live, resolving their questions and blockers so they start transacting successfully.
• Maintain pipeline hygiene: accurate stages, next steps and always forecast in the CRM.
• Hand closed-won merchants to our Account Management team with complete context, so their growth continues without a gap.
• Build and strengthen relationships with payment service providers (PSPs), commerce platforms (CSPs) and other partners whose merchants we serve.

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For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

• Consistent achievement against your new-merchant acquisition target.
• A pipeline you generate yourself, not one that depends on inbound alone.
• Merchants who go live, transact, and transition smoothly to Account Management.
• At least one partner relationship that is measurably stronger because you own it.

PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

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