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Client Advisor

On-site in Madrid·Part-time·Added 3 days ago (last checked 29 Oct)

Puig

50 open roles

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Our summary

Work mode: On-site, Madrid
Contract: Part-time
English: Required

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

Nice to have

Passionate about or with solid experience in selling fragrances, makeup, and luxury or niche brands.
Customer-oriented, with the ability to build lasting, trusting relationships.
Excellent communication skills and active listening abilities.
Enjoy working in a team and be an open, ambitious, dynamic, and proactive person.
Flexible and adaptable to varying schedules and tasks.
Proficiency in English; knowledge of other languages is a plus.

The role

PUIG is looking for a Client Advisor to join our Byredo team, reporting directly to the assigned Store Manager.

As a Client Advisor, you will be the main representative of Byredo to our customers. We are a benchmark in the fragrance, beauty, and luxury sector, so your professionalism will be key to conveying the corporate image, guaranteeing customer satisfaction, and fostering loyalty.

Your role will be fundamental in actively contributing to store sales and achieving both quantitative and qualitative goals, working collaboratively within the team.

If you have a passion for sales and the world of luxury, we want to meet you!

What you'll do

Ensure an exceptional shopping experience, meeting sales targets and tracking key performance indicators.
Promote additional and cross-selling opportunities, ensuring the highest quality of customer service.
Maintain in-depth, up-to-date knowledge of assigned products.
Effectively communicate the story and values of our brands, staying informed about the industry and competition.
Foster customer loyalty through proper information gathering and building lasting relationships.
Actively participate in meetings and contribute to the implementation of strategic action plans.
Manage the organization of special events, such as launches, promotions, and in-store activities.
Maintain excellence in visual merchandising, ensuring displays align with corporate standards to drive sales.
Collaborate on efficient inventory management to optimize commercial results.
Work as a team with proactivity, a results-oriented mindset, and alignment with corporate values.
Attend training programs and meetings for continuous professional development.

About Puig

Puig is a global fashion and fragrance conglomerate headquartered in Barcelona, Spain. The company operates across three core business areas: Beauty & Fashion (brands like Carolina Herrera, Nina Ricci, Jean Paul Gaultier, and Paco Rabanne), Fragrance, and a growing portfolio of licensed and owned brands. With a presence in over 150 countries and a workforce of thousands, Puig is one of the largest players in the prestige beauty and fragrance industry worldwide.

Puig has a significant and strategic presence in Spain, with its global headquarters in Barcelona and additional offices in Madrid. The company is a major employer of international talent in Spain, offering graduate programs, finance, IT, marketing, and supply chain roles. For international professionals, Puig offers a multicultural, English-friendly work environment within a Spanish-rooted, family-owned company, making it an attractive option for those looking to build a career in the heart of the Spanish fashion and beauty ecosystem.

Industry: Luxury
Founded: 1914
Employees: 1,000–5,000
Headquarters: Barcelona, Spain
In Spain: Barcelona, Madrid

Good to know if you are moving

Global HQ in Barcelona means many roles are based in Spain, offering a direct route for international hires to relocate to Spain.
The working language in many teams is English, making it accessible for non-Spanish speakers.
Puig owns and manages global luxury brands, offering international career mobility within the group.
The company has a structured graduate program (e.g., HR, Media, Finance) that sponsors visas and relocation support.
Spain's tech and creative sectors are growing, and Puig's Barcelona HQ is a hub for digital, data, and media roles.

In their own words

About the company & team

Puig is a Home of Love Brands within a family company that promotes well-being, trust, and self-expression while leaving a better world. For over a century, our entrepreneurial spirit and passion for creativity have made us a benchmark in the premium beauty industry.

With 17 Love Brands in Fragrances and Fashion, Makeup, and Skincare, we create stories that connect with people's emotions and have a global team of over 13,000 professionals. With products sold in more than 150 countries and net revenues of 5,042 million euros in 2025, and guided by strong values and a commitment to sustainability, Puig continues to grow as a Home of Creativity: an open space where Creators Of All Kinds are empowered to thrive, innovate, and express who they are.